@GiantHogweed Hello,

The only information concerning this Proximus Internal Box is a piece of paper with basic information. I can't reach the Proximus site web page information because of a password problem (which was modified two years ago, and which works well for the Outlook program), probably an internal problem to Proximus itself related to a change of servers, the Skynet servers were more or less migrated to the Proximus servers... Problem never resolved!. At any rate, which important information should I have missed? This box has a power button, a WPS and a WiFi switch button, four LAN connectors, the first being the Mode Bridge port, two WAN ports, one phone port and one TV port, these four last not used in my case. 

On the other hand, is it not something that must be done on the Tp-Link router side related to this Bridge mode? I think of the other side of the wire going out from the Mode Bridge Lan port of the internal box, and entering in the WAN port of the TP-link; something to switch in the AX 11000 interface concerning this WAN port, by example...

Thanks

Didier

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  @GiantHogweed 

Here is the link to the Support website of Proximus again, which I already posted previously. On the upper right corner you can also switch it to French, Dutch or German if needed.

https://www.proximus.be/support/en/id_sfaqr_own_device/personal/support/internet/internet-at-home/advanced-settings/use-your-own-equipment.html

Since you want to replace the Router and Wi-Fi access point functions of your Proximus device with your Archer AX11000, we select "Router and Wi-Fi access point" and in the next step "I am configuring my private router". You previously mentioned you have a DSL connection, so we select "DSL" and in the next step select your new "Internet Box".

The website will then show you eight steps you need to perform to make it work (screenshot below). Step 5 refers to the "WAN MAC Address" of your Archer AX11000 router that is shown after logging into the AX11000. (left to the "Internet IP Address" that you looked up yesterday)

If you are unable to do steps 1 through 5, then perhaps call the Proximus store where you got the Internet Box from and ask their staff whether they can help you to activate the "Bridged LAN Host" option in your MyProximus account and also enter the "MAC address" of your Archer AX11000.
 

  @woozle 

I finally receive the activation code by mail; I try to do what you tell me but I'm stopped at point 2: choose your internet product. I mean it's the Internet box, but I don't find tha Advanced Settings in point 3 ??

Thanks

  @GiantHogweed 

I am not a Proximus customer and hence don't know what the MyProximus account looks like.

How many products are shown inside your MyProximus account? I would have assumed that "Internet product" refers to the Internet plan you have subscribed to.
 

  @woozle 

  Hello,

 I confirm that the "Internet Product" refers to my Internet subscription, no to the Internet Box.

In the meantime, I've found the Advanced Settings they were speaking about, and I'm now Blocked at points 7 and 8: My LAN IP addresses are completely out of the Internet Box range, like asked, and for the WAN connection with the DHCP server, I don't find in the AX 11000 interface something which can help me about that...

  @GiantHogweed 

The default LAN IP address of the AX11000 is 192.168.0.1, which means you should not need to worry about point 7.

Point 8 refers to what TP-Link calls "Connection Type: Dynamic IP", which is the default setting on TP-Link routers. It is shown right on the router's webpage after login. (see picture below) 

What I am interested to know is, has the "Internet IP Address" shown by the AX11000 completely changed since you activated the "Bridged LAN Host" option and entered the WAN MAC Address in your MyProximus account? Or is it still something like 192.168.12x.x?

  @woozle 

Hello,

Here is a capture of the Internet Box information:  

But, when connected to this LAN port, I lose Internet connection!

And here is a capture  of the AX 11000 Internet status, where uou can see that the MAC address of the AX 11000 WAN port is well the same that this, introduced yesterday by myself, given ten minutes ago by the Internet Box, but the Internet IP address remains one of the Internet Box range... not from the AX 11000 one!                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  So, what's goiong wrong??  When looking, in the Internet Box, at the Bridged LAN 1 port, it is in sleeping mode...                                                                                                                                                                                                                                                                                                                                                                                                          I've also tried to add the MAC address of the WAN port to the Access Control panel, (in Advanced, Security), which is activated in my configuration, but it changes nothing.                                                                                                                                                                                                                                                                                                                                                                                               Thanks.                   

  @GiantHogweed 

Unless you have already tried this, can you please restart the Internet Box and see whether that makes any difference?

To do that just unplug the power adapter of the Internet Box from the wall socket, wait about 10 seconds and then plug it back into the wall socket. Allow the Internet Box two to three minutes to start up.

  @woozle 

After sending you my last message, I had also thought at this option; I've thus tried it, but, unhappily, that makes no difference: no internet connection at all...

  @woozle 

Hello,

I think I've found the solution: for an unknown reason, I remember having seen, in the AX-11000 interface a place where the following MAC address was used; it's the MAC address of the router itself, which is one unit lower than the MAC address of the WAN port, like you can see below (79 in place of 7A in the last hexadecimal number... and it now works!          

I wait for your comments before closing this topic in the case of...

Thanks