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i can not see the rooter in app

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i can not see the rooter in app

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i can not see the rooter in app
i can not see the rooter in app
2025-07-07 12:25:05 - last edited 2025-08-07 07:11:59
Model: Archer AX53  
Hardware Version: V2
Firmware Version:

Hi i encounter second time this issue i can not see the rooter and the extenders in app aperas i can not register none of them.

 

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#1
1 Accepted Solution
Re:i can not see the rooter in app-Solution
2025-07-08 08:33:21 - last edited 2025-08-07 07:11:59

Hi @Gabi77,

Welcome to our community.

 

Please update the App to the latest version.

Please try different phones to manage the App for a comparison.

 

Welcome to Community！ Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2
2 Reply
Re:i can not see the rooter in app-Solution
2025-07-08 08:33:21 - last edited 2025-08-07 07:11:59

Hi @Gabi77,

Welcome to our community.

 

Please update the App to the latest version.

Please try different phones to manage the App for a comparison.

 

Welcome to Community！ Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2
Re:i can not see the rooter in app
2025-07-09 06:48:30 - last edited 2025-08-07 07:11:56

Hi@Gabi77 ,

Thank you for getting back to me.

 

Please tell me what App version you are using now? You mentioned that you have contacted the engineer? May I know the case ID?

If a senior engineer is already following up on your case, it is recommended that you and the engineer continue to follow up on this case to avoid repeated troubleshooting.

Welcome to Community！ Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
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#4

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