Change email address
I need to change my TP-Link ID email address. The current email address is soon to be expired. Oplease tell me how to do this. Thank you
Hi@jannerjohn ,
Welcome to our community.
Please try to reset the extender hard back to default mode:
Use a pin to press and hold the Reset (Hole) for 1 second to reset the extender.
Use a new email address to create a TP-Link ID and log in to the Tether App, then reconfigure the extender.
What is TP-Link ID and how to create a TP-Link ID?
How to Set up TP-Link Range Extender RE550 via Tether App
If it doesn’t work, please take a photo showing the Mac address of the RE550 and proof of purchase. Then email support.forum@tp-link.com, attaching [Forum ID 831260] and details, and we will have a dedicated person to assist in analysis and follow-up.
Hi@jannerjohn ,
Welcome to our community.
Please try to reset the extender hard back to default mode:
Use a pin to press and hold the Reset (Hole) for 1 second to reset the extender.
Use a new email address to create a TP-Link ID and log in to the Tether App, then reconfigure the extender.
What is TP-Link ID and how to create a TP-Link ID?
How to Set up TP-Link Range Extender RE550 via Tether App
If it doesn’t work, please take a photo showing the Mac address of the RE550 and proof of purchase. Then email support.forum@tp-link.com, attaching [Forum ID 831260] and details, and we will have a dedicated person to assist in analysis and follow-up.