GE550 - Firmware V1.1.1 issue

GE550 - Firmware V1.1.1 issue

GE550 - Firmware V1.1.1 issue
GE550 - Firmware V1.1.1 issue
2025-07-17 11:30:05 - last edited 2025-08-07 07:37:59
Model: Archer GE550  
Hardware Version: V1
Firmware Version: V1.1.1

Hello.

 

I´m facing some issues after the latest official release version firmware: 1.1.1 Build 20250610 rel.39210(5553).

 

1 - Randomly the router drop me from the administration console(no longer can to login via web using the local password/tplink ID)

2 - The App stay connected, but I´m no longer able to browse between the devices(proprieties), make changes, just the reboot/reset function are working

2.1 - The latest Tether app is being used(android 15)

3 - I create a backup file to restore the router in case of issues

4 - The issue happened 3 times since the last update / the factory reset was already performed and I generared a backip file for investigation(uploaded)

 

Thank you !

 

 

 

File:
backup-Archer GE550-2025-07-17.zipDownload
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#1
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1 Accepted Solution
Re:GE550 - Firmware V1.1.1 issue-Solution
2025-07-18 07:46:10 - last edited 2025-08-07 07:37:59

Hello. No, the access is denied from different devices(phone, laptop). Now the router is working as fine, but if the issue repeats, I will record and send the video. Thank you.

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#3
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Re:GE550 - Firmware V1.1.1 issue
2025-07-18 06:28:45

Hello@JPromano,

Thank you for contacting our community.

 

Can you access the router from a different phone? Alternatively, please try accessing the router's web client from a PC.
Is the situation still the same? If so, please record the problem as a video. Please send the video to support.forum@tp-link.com, attaching [Forum ID 832560] and providing details, and we will assign a dedicated person to assist with analysis and follow-up.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:GE550 - Firmware V1.1.1 issue-Solution
2025-07-18 07:46:10 - last edited 2025-08-07 07:37:59

Hello. No, the access is denied from different devices(phone, laptop). Now the router is working as fine, but if the issue repeats, I will record and send the video. Thank you.

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#3
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Re:GE550 - Firmware V1.1.1 issue
2025-07-21 02:45:20

Hello@JPromano ,

It may also be caused by cache issues.
Of course, if there are any updates, please feel free to contact us.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:GE550 - Firmware V1.1.1 issue
2025-07-21 06:56:34

  @Joseph-TP Thx !

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