GE550 - Firmware V1.1.1 issue

GE550 - Firmware V1.1.1 issue

GE550 - Firmware V1.1.1 issue
GE550 - Firmware V1.1.1 issue
2025-07-17 11:30:05 - last edited 2025-08-07 07:37:59
Model: Archer GE550  
Hardware Version: V1
Firmware Version: V1.1.1

Hello.

 

I´m facing some issues after the latest official release version firmware: 1.1.1 Build 20250610 rel.39210(5553).

 

1 - Randomly the router drop me from the administration console(no longer can to login via web using the local password/tplink ID)

2 - The App stay connected, but I´m no longer able to browse between the devices(proprieties), make changes, just the reboot/reset function are working

2.1 - The latest Tether app is being used(android 15)

3 - I create a backup file to restore the router in case of issues

4 - The issue happened 3 times since the last update / the factory reset was already performed and I generared a backip file for investigation(uploaded)

 

Thank you !

 

 

 

File:
backup-Archer GE550-2025-07-17.zipDownload
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#1
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1 Accepted Solution
Re:GE550 - Firmware V1.1.1 issue-Solution
2025-07-18 07:46:10 - last edited 2025-08-07 07:37:59

Hello. No, the access is denied from different devices(phone, laptop). Now the router is working as fine, but if the issue repeats, I will record and send the video. Thank you.

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#3
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4 Reply
Re:GE550 - Firmware V1.1.1 issue
2025-07-18 06:28:45

Hello@JPromano,

Thank you for contacting our community.

 

Can you access the router from a different phone? Alternatively, please try accessing the router's web client from a PC.
Is the situation still the same? If so, please record the problem as a video. Please send the video to support.forum@tp-link.com, attaching [Forum ID 832560] and providing details, and we will assign a dedicated person to assist with analysis and follow-up.

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#2
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Re:GE550 - Firmware V1.1.1 issue-Solution
2025-07-18 07:46:10 - last edited 2025-08-07 07:37:59

Hello. No, the access is denied from different devices(phone, laptop). Now the router is working as fine, but if the issue repeats, I will record and send the video. Thank you.

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#3
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Re:GE550 - Firmware V1.1.1 issue
2025-07-21 02:45:20

Hello@JPromano ,

It may also be caused by cache issues.
Of course, if there are any updates, please feel free to contact us.

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#4
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Re:GE550 - Firmware V1.1.1 issue
2025-07-21 06:56:34

  @Joseph-TP Thx !

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