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Not transmitting on second 5ghz

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Not transmitting on second 5ghz

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Not transmitting on second 5ghz
Not transmitting on second 5ghz
2025-08-01 20:19:58 - last edited 2025-09-04 10:04:39
Tags: #Gaming Router
Model: Archer C5400X  
Hardware Version: V1
Firmware Version: 1.1.7 Build 20240510 rel.17306

2.4ghz and 5ghz (1) work fine problem is the 5ghz 2 random stopped working nothing can connect or detect it, tried turning on/off, checked firmware for updates, checked settings to make sure it's on and none of which worked. Would like to save factory reset as last resort.

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Re:Not transmitting on second 5ghz -Solution
2025-08-04 10:44:10 - last edited 2025-09-04 10:04:39

Hello @AcerLinux ,

Thanks for contacting our community.

 

Have you reset the router for a comparison?  Please use a pin to press and hold RESET button until the LED blinks to reset the router to its factory default settings.

 

Please change its channel to Band 4, which is channel 149-165, if your router supports it.

Please change the wireless name to a different one.

Please check whether all your devices can't see the 5G-2? 

 

 

Welcome to Community！ Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
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Re:Not transmitting on second 5ghz -Solution
2025-08-04 10:44:10 - last edited 2025-09-04 10:04:39

Hello @AcerLinux ,

Thanks for contacting our community.

 

Have you reset the router for a comparison?  Please use a pin to press and hold RESET button until the LED blinks to reset the router to its factory default settings.

 

Please change its channel to Band 4, which is channel 149-165, if your router supports it.

Please change the wireless name to a different one.

Please check whether all your devices can't see the 5G-2? 

 

 

Welcome to Community！ Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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