AV500 - Powerline Extender unable to change channel

AV500 - Powerline Extender unable to change channel
AV500 - Powerline Extender unable to change channel
2015-10-27 21:39:40
Model : H5

Hardware Version : Not Clear

Firmware Version :

ISP :

Hi Everybody,

please find below my configurations for the AV500 router and extender.

Extender:





Router:





As you can see the channel of the extender 2.4ghz network is not the same as the router. The problem is, that on channel 11 I have a lot of interference with other networks in my house. Is there a way to change this? Cloning the router's settings doesnt' change anything! I would also like to change the mode to 11n only on the extender which also doesn't work.

Looking forward to any suggestions!

Best Matthias
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9 Replies
Re:AV500 - Powerline Extender unable to change channel
2015-10-28 16:12:44
You can go to "wireless>wireless setting" to change channel and mode as you want.
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Re:AV500 - Powerline Extender unable to change channel
2015-10-28 19:50:17
Hi Alan,

thanks a lot for your response. However I am unable to change the channel and mode as you suggested in the repeater. I can change it in the router of course, but not for the extender:






There is no such thing as "wireless settings", that's why I am stuck!

Looking forward for any additional input,

Best Matthias
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Re:AV500 - Powerline Extender unable to change channel
2015-10-29 09:36:11
It's so strange! What's the model of your Powerline Extender?
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Re:AV500 - Powerline Extender unable to change channel
2015-10-29 16:09:54
Hi Alan12,

please find the hardware and firmware version of my extender below:





Hope this helps,

Best Matthias
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Re:AV500 - Powerline Extender unable to change channel
2015-10-30 09:49:07
It seems that the model of your device is special and the web page is different. Mine has the option of wireless setting too.
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Re:AV500 - Powerline Extender unable to change channel
2015-10-30 15:27:30

duddy wrote

It seems that the model of your device is special and the web page is different. Mine has the option of wireless setting too.


Hi duddy,

that's strange indeed! Maybe you could post a screenshot of your extender's web interface and the firmware / hardware version you are using? I was looking for a firmware update to maybe bring back this function but didn't find any.

Thanks Matthias
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Re:AV500 - Powerline Extender unable to change channel
2015-11-03 09:56:43
Hi winnie,

This is the hardware and firmware version of my extender below:


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Re:AV500 - Powerline Extender unable to change channel
2015-11-03 10:02:55
And you can see that I have the option for wireless setting from the image below:


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Re:AV500 - Powerline Extender unable to change channel
2015-11-03 16:44:11
Hi Alan12,

thanks a lot for sharing your specs with me. Seems to me the only difference is the hardware, since you are using a WPA4220 and I am using the AV500 H5E. Maybe I will give it a try an replace the firmware on my extender with the one you are using. Maybe this brings back the channel and mode functionality. I will let you know if this worked for me! ;)

Best Matthias
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