I was able to connect to Wi-Fi, but Bluetooth didn't work.

I was able to connect to Wi-Fi, but Bluetooth didn't work.

I was able to connect to Wi-Fi, but Bluetooth didn't work.
I was able to connect to Wi-Fi, but Bluetooth didn't work.
2025-08-21 00:35:01 - last edited 2 weeks ago
Model: Archer TX20E  
Hardware Version: V1
Firmware Version: Win10x64

I've followed the instructions in the manual and managed to get the Wi-Fi to connect without any complications. However, when installing the Bluetooth drivers, at first glance, it's not a problem, as even in the Device Manager section, it appears as if there are none. However, when I try to connect with another Bluetooth device, either from the computer or the other device, it either pretends to connect and never does, or immediately displays a message saying that it could not connect. How can I solve this problem?

 

Thank you very much in advance.

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#1
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1 Accepted Solution
Re:I was able to connect to Wi-Fi, but Bluetooth didn't work.-Solution
2025-08-21 10:56:27 - last edited 2 weeks ago

Hello@ElyasBmol ,

Welcome to our community.

 

For your case, here are some suggestions: 

1. Make sure your device has BLUETOOTH function.

2. Make sure you have installed the latest Bluetooth driver on the computer. Please install here: Archer TX20E(UN)_V1_20250702_Win10_11.

3. For devices with non-standard Bluetooth protocols, such as Logitech Mouse, there may be some compatibility problems.

 

Best Regards.

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#2
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Re:I was able to connect to Wi-Fi, but Bluetooth didn't work.-Solution
2025-08-21 10:56:27 - last edited 2 weeks ago

Hello@ElyasBmol ,

Welcome to our community.

 

For your case, here are some suggestions: 

1. Make sure your device has BLUETOOTH function.

2. Make sure you have installed the latest Bluetooth driver on the computer. Please install here: Archer TX20E(UN)_V1_20250702_Win10_11.

3. For devices with non-standard Bluetooth protocols, such as Logitech Mouse, there may be some compatibility problems.

 

Best Regards.

Recommended Solution
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#2
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