roteador tp link ex511 velocidade baixa no wifi
Tenho um plano de 800 Mbps de upload e download. Uso um iPhone 15 e um Acer Nitro 5, mas em ambos os dispositivos, quando conectados via Wi-Fi, a velocidade não ultrapassa 300 Mbps. Já fiz algumas alterações, como trocar os canais, configurar a largura de banda para 160 MHz e separar as redes 2,4 GHz e 5 GHz, mas a velocidade continua limitada a esse valor.
Para comparar, testei tanto o notebook quanto o iPhone em uma outra rede, com outro provedor e roteador, e ambos atingiram mais de 700 Mbps. Além disso, ao conectar via cabo, consigo alcançar os 800 Mbps do meu plano.
Já testei roteadores como o EX220 (AX1800), Mercusys (AX3000) e atualmente estou utilizando o TP-Link EX511 (AX3000). Alguém tem alguma sugestão de como melhorar a performance do Wi-Fi?
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Hello@Yuriar25 ,
Welcome to our community.
According to Google Translate, your question is slow wireless speed on the EX511. If there is any discrepancy, please describe it in English.
EX511 is a customized device specifically designed for local Service Providers. Its software is tailored to meet the unique requirements of these providers, ensuring alignment with their specific needs. Due to the specialized nature of the firmware on your device, our ability to provide troubleshooting may be limited.
We can certainly offer some troubleshooting tips that may help resolve your issue. Please consider the following:
- Disable QoS, please access http://tplinkwifi.net and go to Advanced >> QoS to disable it.
- Disable Parental Control, please go to Advanced >> Parental Control to disable it.
- If wireless speed is slower than expected, please go to Advanced >> Wireless Settings to change the 5GHz Wi-Fi channel, you may try different channels to find the best one for your environment.
- Disable SIP ALG and UPNP: go to Advanced >> NAT Forwarding >> UPNP to disable UPNP; go to Advanced>> Security to disable SIP ALG.
If the problem persists after trying these steps, we recommend contacting your Service Provider who supplied the device or local support, as they are best suited to provide the necessary assistance for your device.
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Hello@Yuriar25 ,
Welcome to our community.
According to Google Translate, your question is slow wireless speed on the EX511. If there is any discrepancy, please describe it in English.
EX511 is a customized device specifically designed for local Service Providers. Its software is tailored to meet the unique requirements of these providers, ensuring alignment with their specific needs. Due to the specialized nature of the firmware on your device, our ability to provide troubleshooting may be limited.
We can certainly offer some troubleshooting tips that may help resolve your issue. Please consider the following:
- Disable QoS, please access http://tplinkwifi.net and go to Advanced >> QoS to disable it.
- Disable Parental Control, please go to Advanced >> Parental Control to disable it.
- If wireless speed is slower than expected, please go to Advanced >> Wireless Settings to change the 5GHz Wi-Fi channel, you may try different channels to find the best one for your environment.
- Disable SIP ALG and UPNP: go to Advanced >> NAT Forwarding >> UPNP to disable UPNP; go to Advanced>> Security to disable SIP ALG.
If the problem persists after trying these steps, we recommend contacting your Service Provider who supplied the device or local support, as they are best suited to provide the necessary assistance for your device.
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@Joseph-TP Fiz os procedimentos e nao resolveu,
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Hello@Yuriar25 ,
As I mentioned before:
Please try contacting your Service Provider who supplied the device or local support, as they are best suited to provide the necessary assistance for your device.
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