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i want to remove a device on my tether app which is not logged into

i want to remove a device on my tether app which is not logged into

i want to remove a device on my tether app which is not logged into
i want to remove a device on my tether app which is not logged into
a week ago - last edited 6 hours ago
Model: TL-WA850RE  
Hardware Version:
Firmware Version:

On my tether app i had my own tp link added to my account and i was logged into same.

 

mistakenly i added my brothers tp link device to my app which im not logged into and im trying to remove it as it confuses me when im trying to log into my own tp link.I tried to unbind it but there is no function

 

any recommendation on how to get rid of the second device on my app?

 

 

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#1
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1 Accepted Solution
Re:i want to remove a device on my tether app which is not logged into-Solution
Yesterday - last edited 6 hours ago

Hi@Julie_hann1,

Thanks for your reply.

 

If you can detect range extenders, this is normal, as they are within the Tether app's range.
If you don't want to manage your brother's device, make sure he sets the device login password when configuring the extender. That way, even if you try to log in to his extender without the password, you won't be able to access the device or modify its settings.

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#7
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7 Reply
Re:i want to remove a device on my tether app which is not logged into
a week ago

Hello @Julie_hann1 ,

Welcome to our community.

 

So your brother's device is online now and it is bound to your account, right? 

It seems that you need to hard reset his device and let him configure the device with his account. 

 

 

 

 

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#2
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Re:i want to remove a device on my tether app which is not logged into
a week ago

  @Joseph-TP yes it is . I factory reset his device, it disappeared from my account and now it's appearing on my app again

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#3
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Re:i want to remove a device on my tether app which is not logged into
Wednesday

 hello @Julie_hann1 ,

If the device is TL-WA850RE V7, please confirm that you have reset it correctly:

With the extender powered on, use a pin to press the RESET button for 1 second. The extender will reset and reboot.

 

Could you please take a screenshot with status of the device that you want to remove?

 

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#4
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Re:i want to remove a device on my tether app which is not logged into
Friday

  @Joseph-TP i did reset it the way you said but it still appears, see attached. Its not live as when i click into it.

 

my one is the top one and my brothers id the bottom one.

 says login

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#6
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Re:i want to remove a device on my tether app which is not logged into-Solution
Yesterday - last edited 6 hours ago

Hi@Julie_hann1,

Thanks for your reply.

 

If you can detect range extenders, this is normal, as they are within the Tether app's range.
If you don't want to manage your brother's device, make sure he sets the device login password when configuring the extender. That way, even if you try to log in to his extender without the password, you won't be able to access the device or modify its settings.

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#7
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Re:i want to remove a device on my tether app which is not logged into
20 hours ago

  @Joseph-TP thank you for your help, much appreciated 

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#8
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Re:i want to remove a device on my tether app which is not logged into
6 hours ago

  @Julie_hann1 ,

My pleasure to help you. 

Best Regards.wink

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#9
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