Sonos experiencing network issus - goes silent from time to time when listening to radio

Avskedsfest

2025-09-06 13:18:42 - last edited 2025-10-18 15:20:31

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Registered: 2021-01-25

Sonos experiencing network issus - goes silent from time to time when listening to radio

2025-09-06 13:18:42 - last edited 2025-10-18 15:20:31

Model: Archer AX1500 RE450

Hardware Version: V1

Firmware Version: 1.3.9 Build 20230728 Rel. 45716(4555)

I have a router and an extender RE450.

I also have a Sonos system. It works all great when listening to Spotify, but when listening to Radio Sonso goes silent from time to time.... I have talked to Sonos support and they have checked logs, they claim it is due to poor network.

However, the Sonos speaker is 3 meters away from the extender, and it should have great network.

I have tried to change firmware. If I go with the latest firmware I believe that the issues is more frequent.

Is there away to improve my situation? Can I assign a specific channel to my sonos system? Or what else can I do?

Apreciate any help :.)

1 Accepted Solution

Joseph-TP

2025-09-09 02:36:13 - last edited 2025-10-18 15:20:31

Posts: 4999

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Registered: 2024-06-22

Re:Sonos experiencing network issus - goes silent from time to time when listening to radio-Solution

2025-09-09 02:36:13 - last edited 2025-10-18 15:20:31

Hello @Avskedsfest ,

Welcome to our community.

Are other clients of RE450 running stably? Here are some suggestions that may help you:

1) Make sure the Router is properly placed; it should be put in an open area instead of inside a cabinet or shelf.
2) Change the wireless channel to another one. You may refer to Changing Channel and Channel Width on a TP-Link Router (new logo).
3) Change channel width to avoid interference. For 2.4GHz wireless client devices, adjust the 2.4GHz channel width to 20MHz; for 5 GHz wireless client devices, adjust the 5GHz channel width to 80MHz or 40MHz, etc.

4) Try to connect the speaker to the main router for comparison.

Best Regards.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.

Sonos experiencing network issus - goes silent from time to time when listening to radio

Sonos experiencing network issus - goes silent from time to time when listening to radio

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