Port forwarding not working after power outage
Hi,
I have the exact same issue, that is described here: https://community.tp-link.com/en/home/forum/topic/584924
Can anyone explain, why it has been locked without any resolution?
After the power outage, my AX55 is starting up, the internet is working, but the configured port forwarding doesn't work, until I trigger the restart the router from the tether app (or web panel).
The AX55 is my main router, I have also AX10 (1.3.11 Build 20250325 Rel. 24737) as my EasyMesh satellite router (with ethernet backhaul), if it matters.
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Hi,
By "power outage" you mean everything in your home shuts off, right?
If so, then could you please test what happens if you only power off the Archer AX55, but not the ISP modem? Does the port forwarding work or not after power to the AX55 has been restored?
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Ok. In this case I suggest the next time you have a power outage and port forwarding stops working you log into the Archer AX55 and note down its "Internet IP Address" (marked in the picture below). Then check whether that Internet IP address is a public IP address (which, as you probably know, is required for accessing your home network from elsewhere) or if it happens to be a private IP address.
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@woozle It definitely has the public IP:
It's visible in the panel as you pointed out, and also, when I try to access the public IP, on the port 443, the following page is shown:
(strange thing is, that it's only shown, when I am trying to access this public IP from my local network - if I try to access the port 443 from outside, it is unavailable)
BTW my firmware version is 1.4.1 Build 20250821 rel.70686(4555) now, but apparently, the issue remains in this version too.
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@chaker did you go to Advance --> System --> Administration --> And check local management via https is enable or not
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@Giang97 It is not enabled. Should it matter?
Thing is, I try to access the public IP (not the local one), just from the local network - then I see this screen from my AX55, when the issue occurs.
If I restart the AX55, port forwarding works again, and I can see the page from my actual server, when I try to access the same IP.
Therefore I am positive, that the AX55 has the public IP all the time, it's just the port forwarding, which is not working after both AX55 and my cable modem are powered down (e.g. due to power failure im the apartment).
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What you're experiencing is most probably a hairpinning issue:
Hairpinning is a networking technique, also known as NAT loopback or traffic backhauling, where a data packet from a local network makes a "hairpin turn" to return on the same path it came from. It enables devices on a private network to access a server on that same network using its public IP address, which is essential for accessing locally hosted services like web servers or Voice over IP (VoIP) applications from the internal network. The "hairpin" metaphor comes from the packet's path, which doubles back on itself to reach the destination after it has been translated by a device like a router or firewall.
Try what Giang97 suggested - enable local management via https setting and check how it goes.
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