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DEVICE always solid yellow light

DEVICE always solid yellow light

DEVICE always solid yellow light
DEVICE always solid yellow light
Yesterday - last edited 22 hours ago
Model: Deco E4  
Hardware Version:
Firmware Version: 1.7.0 bUILD 20250116 rEL. 59369

My device always solid yellow light, even i reset it also same. 

what can i do now?

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#1
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1 Accepted Solution
Re:DEVICE always solid yellow light-Solution
23 hours ago - last edited 22 hours ago

  @EZY123 

 

Ok please try the steps in this post if none of those fix your issue I will get a member of the staff involved. 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#6
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7 Reply
Re:DEVICE always solid yellow light
Yesterday

  @EZY123 

 

Let's start with making sure your network is set up correctly. Please look at the following guide and let us know how your network is set up with your deco. Either example 1,2 or 3 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#2
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Re:DEVICE always solid yellow light
Yesterday
Caption

  @HelpFixDecoApp 

 

I already set up one, now i wanna add another one but that device always yellow light and not turn to blue, so it cant connect to this this deco

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#3
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Re:DEVICE always solid yellow light
23 hours ago

  @EZY123 

 

When you reset the unit can you provide the color of the leds? Is it always yellow or do you get a blinking blue led then yellow? 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#4
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Re:DEVICE always solid yellow light
23 hours ago - last edited 23 hours ago
Caption

  @HelpFixDecoApp 

always solid yellow. even press reset also same.

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#5
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Re:DEVICE always solid yellow light-Solution
23 hours ago - last edited 22 hours ago

  @EZY123 

 

Ok please try the steps in this post if none of those fix your issue I will get a member of the staff involved. 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
Recommended Solution
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#6
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Re:DEVICE always solid yellow light
22 hours ago

  @HelpFixDecoApp 

Caption

Great! after follow the post and upgrade firmware. It work to connect ! 
thank you so much

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#7
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Re:DEVICE always solid yellow light
22 hours ago

  @EZY123 

 

Ah perfect! Glad I could help :) 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#8
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