Can't connect

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Can't connect

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Can't connect
Can't connect
2025-09-14 12:22:43 - last edited 2025-10-16 11:22:53
Model: RE550  
Hardware Version:
Firmware Version:

Hi. I am trying to connect a new ac1900. The power light is blue. I press the wps then the extender. It flashes and then goes off. It says on my app connected but no Internet. Tried connecting with ethernet cable, no difference. The extender is directly In front of router. The router is a talk talk hub. Will return if I can't connect 

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Re:Can't connect-Solution
2025-09-17 03:07:47 - last edited 2025-10-16 11:22:53

Hello  @Davywavy ,

Welcome to our community.

 

It appears this is your first time setting up the RE550. Please hard reset the extender back to factory mode:

With the power on, use a pin to press and hold for 1 second to reset the extender.

 

It is recommended that you can configure the extender via Tether App: How to configure Range Extender via Tether APP

 

Welcome to Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
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Re:Can't connect-Solution
2025-09-17 03:07:47 - last edited 2025-10-16 11:22:53

Hello  @Davywavy ,

Welcome to our community.

 

It appears this is your first time setting up the RE550. Please hard reset the extender back to factory mode:

With the power on, use a pin to press and hold for 1 second to reset the extender.

 

It is recommended that you can configure the extender via Tether App: How to configure Range Extender via Tether APP

 

Welcome to Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
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