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Bug - Character Limit on Password Recovery

Bug - Character Limit on Password Recovery

Bug - Character Limit on Password Recovery
Bug - Character Limit on Password Recovery
2025-09-24 13:14:54
Tags: #PasswordRecovery
Model: Archer BE400  
Hardware Version: V1
Firmware Version: 1.0.9 Build 20250417 rel.46306(5553)

Hi,

I am not able to configure password recovery with Amazon SES settings as there is max character limit against SMTP Server and Password.

 

 

Bug report.

Regards, Saugata D.
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#1
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4 Reply
Re:Bug - Character Limit on Password Recovery
2025-09-26 06:17:12

Hello @iAmSaugata ,

Welcome to our community.

We would like to escalate your case to the support engineers, and they will follow up on it. If you are willing to conduct further analysis, please check your inbox and respond.    

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#2
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Re:Bug - Character Limit on Password Recovery
2025-10-08 03:57:11

  @Joseph-TP 

 

I have responded back the support team, but it was little late, i didn't get any response yet, could you please check.

 

 

SMTP = 36 characters

User = 21 characters

Password = 45 characters

Note : I am using AWS SES service.

 

Regards, Saugata D.
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#3
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Re:Bug - Character Limit on Password Recovery
2025-10-11 07:58:36

Hello @iAmSaugata ,

Sure, I'll sync it to the engineer, don't worry.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#4
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Re:Bug - Character Limit on Password Recovery
Thursday
Any sollution?
Regards, Saugata D.
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#5
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