Unable to connect Samsung TV using AX3000 Range Extender

Unable to connect Samsung TV using AX3000 Range Extender

Unable to connect Samsung TV using AX3000 Range Extender
Unable to connect Samsung TV using AX3000 Range Extender
Monday
Model: Range Extender  
Hardware Version:
Firmware Version:

Set up completed as in the instructions. All lights showing blue on the unit. Message, after entering the correct router password "Unable to connect to Internet.  Check connections " TV is connected via WiFi to the router but wanted a signal boost for watching sport as this is a bit fuzzy sometimes. Even connected the unit via the ethernet port with no joy.

 

Ang suggestions?

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#1
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Re:Unable to connect Samsung TV using AX3000 Range Extender
23 hours ago

Hello @Philthewalker ,

Thanks for contacting our community.

 

May I know the model of your range extender? If Only One Device Has No Internet:
• Restart both the device (TV) and the extender.
• Try connecting the TV to a different Wi-Fi network to ensure the TV’s Wi-Fi is working properly.
• Update the network adapter/firmware on your TV if possible.
 

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#2
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