Hello @ecardanha ,

Welcome to our community.

First, please confirm that you have set up the OpenVPN client correctly. Most third-party VPN providers use the OpenVPN protocol. To set up the VPN Client on your router, obtain the following from your VPN provider:
   • VPN username and password
   • VPN server address
   • OpenVPN configuration file (.ovpn)
   • Test the .ovpn file on your computer first to ensure it works.
   • Log in to your router’s management interface and go to Advanced > VPN Client > Enable OpenVPN Client.
   • Import the .ovpn file and enter the required credentials.
   • Select which client devices on your network should use the VPN tunnel.

Note: If your VPN provider provides you with multiple OpenVPN files (.ovpn, .crt, .key, etc.), you must merge them before importing them to the router. Please refer to this FAQ for merging instructions: Manually create the unified format for OpenVPN profile(CyberGhost OpenVPN Server).

For detailed setup instructions, see: How to install a VPN on TP-Link Wi-Fi Router(For expressVPN,nordvpn, etc).

Hello@ecardanha ,

I am glad to hear that you found the solution at last. 

Please feel free to contact us if you have any further questions in the future.