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Ge550 FW Unstable

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Ge550 FW Unstable

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Ge550 FW Unstable
Ge550 FW Unstable
2025-10-18 09:38:55
Model: Archer GE550  
Hardware Version: V1
Firmware Version: 1.2.1

I bought this router yesterday. I have configured it and also added address reservations in the DHCPserver. After a few hours I noted that the web-i/f did not display any clients anymore. I contacted supprt chat with no help. This morning I had to add one more address reservation. As the router still did not display any clients at all, I did a reboot. 
After reboot, the router was RESET??? Had to install a backup. 
But, is this the quality level I can expect from TP-Link roters??? I have never had one before...

However, I have a Mercusys router (MR47BE v1) which does not receive any new FW... And it also has bugs...

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Re:Ge550 FW Unstable
2025-10-19 12:10:42 - last edited 2025-10-19 12:17:49

It has happened again, the DHCP-server settings are "gone". I can´t see either the reserved addresses, nor the client list. In the web-i/f. In the Tether app I can see all DHCP-clients, but settings for DHCP-server is not visible.
As it previously did not restore config after reboot, I will struggle to leave it as is. Seems basic things still work... Need to RMA and get a new router as replacement.

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Re:Ge550 FW Unstable
2025-10-21 07:03:35

Hello @Uffez, thank you for posting on the TP-Link Community.

 

Are you saying the DHCP Client List is empty after you added some Address Reservation rules via GE550's Web page? That is weird. Would you like to do further troubleshooting and confirmation with our support engineers via a remote session? I would be happy to escalate your case then.

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer Routers to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer GE800 Supports Extending Guest/IoT Network via EasyMesh If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Ge550 FW Unstable
2025-10-21 07:13:01

  @Kevin_Z Yes. I had some 10 address reservations. After a few hours in service, the web-i/f stopped displaying them. Also, it said that there were no clients. In the Tether app they were visible, but I could not manipulate the list.
Trying to resolve the issue by manual reboot, and the router completely resetted to factory default. After reconfiguring, the same issue appeared again after some hours.
After dialogue with Support, sent it back to reseller for RMA. 

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Re:Ge550 FW Unstable
2025-10-21 07:33:00

@Uffez thank you very much for the quick update.

 

I currently have no idea why that occurs.

 

Please let me know if you still experience any unintended behavior after you get a replacement.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer Routers to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer GE800 Supports Extending Guest/IoT Network via EasyMesh If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Ge550 FW Unstable
2025-10-21 12:08:18

  @Kevin_Z Worth noting is that I now run my Mercusys MR47BE as main router with the same DHCP settings. That works OK, therefore I believe the GE550 is faulty. And now returned.

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