Archer AX73 keeps resetting to factory settings
Hi all,
I’m experiencing a recurring issue with my TP-Link Archer AX73 (v1.0). I’ve been using this router for about 3 years without any problems, but recently it started resetting to factory settings on its own, even after proper configuration.
So far I have:
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Disabled TP-Link ID and auto-updates
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Set the time manually
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Used a new power supply
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Downgraded firmware to 1.3.5 and 1.3.6
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Configured manually after a physical factory reset
The router works normally for some hours, then resets again. Logs show repeated initialization and “config importing failed” messages for the LED controller.
Has anyone experienced this on AX73 or similar models? Could this be a hardware issue, or is there a reliable firmware/workaround?
Thanks in advance!
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This is my system log
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2023-09-19 01:08:55 imb[7296]: <6> 218507 Daemon connection succeeded
2023-09-19 01:08:55 imb[7296]: <6> 218012 ARP Binding disabled
2023-09-19 01:08:55 imb[7296]: <6> 218506 Config interface initialization succeeded
2023-09-19 01:08:55 imb[7296]: <6> 218501 Initialization succeeded
2023-09-19 01:08:51 led-controller[1157]: <6> 288051 Start to run WPS_OFF
2023-09-19 01:08:49 led-controller[1157]: <6> 288051 Start to run WPS_OFF
2023-09-19 01:08:44 led-controller[1157]: <6> 288051 Start to run WIFI2G_ON
2023-09-19 01:08:44 led-controller[1157]: <6> 288051 Start to run WIFI5G_ON
2023-09-19 01:08:10 imb[2853]: <6> 218507 Daemon connection succeeded
2023-09-19 01:08:10 imb[2853]: <6> 218012 ARP Binding disabled
2023-09-19 01:08:10 imb[2853]: <6> 218506 Config interface initialization succeeded
2023-09-19 01:08:10 imb[2853]: <6> 218501 Initialization succeeded
2023-09-19 01:08:06 led-controller[1157]: <6> 288051 Start to run WPS_OFF
2023-09-19 01:08:04 led-controller[1157]: <6> 288051 Start to run WPS_OFF
2023-09-19 01:07:57 led-controller[1157]: <6> 288051 Start to run WIFI2G_ON
2023-09-19 01:07:57 led-controller[1157]: <6> 288051 Start to run WIFI5G_ON
2023-09-19 01:07:54 traffic-stats[9449]: <6> 269004 stats reset
2023-09-19 01:07:54 network[32701]: <6> 290005 Reload config
2023-09-19 01:07:53 network[32701]: <6> 290004 Disconnect interface wan
2023-09-19 01:07:51 network[32701]: <6> 290004 Disconnect interface internet
2023-09-19 01:07:51 network[32701]: <6> 290100 Set WAN protocol to dhcp, operation is write
2023-09-19 01:07:50 time-settings[420]: <6> 279508 Service restart
2023-09-19 00:01:49 led-controller[1157]: <6> 288051 Start to run WAN1_OFF
2023-09-19 00:01:49 led-controller[1157]: <6> 288051 Start to run WAN0_OFF
2023-09-19 00:01:49 led-controller[1157]: <6> 288051 Start to run LAN_OFF
2023-09-19 00:00:51 led-controller[1157]: <6> 288051 Start to run WAN1_OFF
2023-09-19 00:00:51 led-controller[1157]: <6> 288051 Start to run WAN0_OFF
2023-09-19 00:00:51 led-controller[1157]: <6> 288051 Start to run LAN_OFF
2023-09-19 00:00:49 led-controller[1157]: <6> 288051 Start to run STATUS_ON
2023-09-19 00:00:48 qos[10774]: <6> 259504 Service start
2023-09-19 00:00:48 qos[10774]: <6> 259503 Function disabled
2023-09-19 00:00:48 led-controller[1157]: <6> 288051 Start to run GENERAL
2023-09-19 00:00:43 traffic-stats[9445]: <6> 269504 Service start
2023-09-19 00:00:29 factory-reset[7491]: <6> 284504 Service start
2023-09-19 00:00:28 parental-control[6939]: <6> 229504 Service start
2023-09-19 00:00:28 parental-control[6939]: <6> 229502 Function enabled
2023-09-19 00:00:26 access-control[6761]: <6> 239504 Service start
2023-09-19 00:00:26 access-control[6761]: <6> 239503 Function disabled
2023-09-19 00:00:24 nat[6078]: <7> 211001 Flush conntrack
2023-09-19 00:00:24 nat[6078]: <6> 211502 Function enabled
2023-09-19 00:00:23 nat[6078]: <5> 211051 Create NAT chain succeeded
2023-09-19 00:00:22 nat[6078]: <6> 211501 Initialization succeeded
2023-09-19 00:00:22 nat[6078]: <6> 211501 Initialization succeeded
2023-09-19 00:00:20 basic-security[5703]: <6> 219504 Service start
2023-09-19 00:00:20 basic-security[5703]: <5> 219606 Flush conntrack table succeeded
2023-09-19 00:00:18 firewall[4449]: <6> 209504 Service start
2023-09-19 00:00:18 imb[5575]: <6> 218507 Daemon connection succeeded
2023-09-19 00:00:18 imb[5575]: <6> 218012 ARP Binding disabled
2023-09-19 00:00:18 imb[5575]: <6> 218506 Config interface initialization succeeded
2023-09-19 00:00:18 imb[5575]: <6> 218501 Initialization succeeded
2023-09-19 00:00:17 upnp[5399]: <6> 217504 Service start
2023-09-19 00:00:17 upnp[5399]: <6> 217505 Service stop
2023-09-19 00:00:15 led-controller[1157]: <3> 288753 Config importing failed
2023-09-19 00:00:15 led-controller[1157]: <7> 288009 Failed to read _ON
2023-09-19 00:00:13 led-controller[1157]: <3> 288753 Config importing failed
2023-09-19 00:00:13 led-controller[1157]: <7> 288009 Failed to read _ON
2023-09-19 00:00:13 remote-management[4679]: <6> 282505 Service stop
2023-09-19 00:00:12 led-controller[1157]: <3> 288753 Config importing failed
2023-09-19 00:00:12 led-controller[1157]: <7> 288009 Failed to read _ON
2023-09-19 00:00:11 led-controller[1157]: <6> 288051 Start to run WIFI2G_ON
2023-09-19 00:00:11 led-controller[1157]: <6> 288051 Start to run WIFI5G_ON
2023-09-19 00:00:11 led-controller[1157]: <3> 288753 Config importing failed
2023-09-19 00:00:11 led-controller[1157]: <7> 288009 Failed to read _ON
2023-09-19 00:00:10 led-controller[1157]: <3> 288753 Config importing failed
2023-09-19 00:00:10 led-controller[1157]: <7> 288009 Failed to read _ON
2023-09-19 00:00:10 led-controller[1157]: <3> 288753 Config importing failed
2023-09-19 00:00:10 led-controller[1157]: <7> 288009 Failed to read _ON
2023-09-19 00:00:09 led-controller[1157]: <3> 288753 Config importing failed
2023-09-19 00:00:09 led-controller[1157]: <7> 288009 Failed to read _ON
2023-09-19 00:00:09 led-controller[1157]: <3> 288753 Config importing failed
2023-09-19 00:00:09 led-controller[1157]: <7> 288009 Failed to read _ON
2023-09-19 00:00:08 led-controller[1157]: <3> 288753 Config importing failed
2023-09-19 00:00:08 led-controller[1157]: <7> 288009 Failed to read _ON
2023-09-19 00:00:08 led-controller[1157]: <3> 288753 Config importing failed
2023-09-19 00:00:08 led-controller[1157]: <7> 288009 Failed to read _ON
2023-09-19 00:00:08 led-controller[1157]: <3> 288753 Config importing failed
2023-09-19 00:00:08 led-controller[1157]: <7> 288009 Failed to read _ON
2023-09-19 00:00:07 led-controller[1157]: <3> 288753 Config importing failed
2023-09-19 00:00:07 led-controller[1157]: <7> 288009 Failed to read _ON
2023-09-19 00:00:07 led-controller[1157]: <3> 288753 Config importing failed
2023-09-19 00:00:07 led-controller[1157]: <7> 288009 Failed to read _ON
2023-09-19 00:00:00 time-settings[1197]: <6> 279504 Service start
1970-01-01 00:00:19 led-controller[1157]: <6> 288504 Service start
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Hello @dimkas_mee ,
Welcome to our community.
If your router is frequently restoring itself to factory defaults, this is not normal behavior and could be related to hardware failure, firmware corruption, or power supply issues. Here are some steps you can take to address this:
1. Ensure a stable power source:
• Double-check that the router is connected to a reliable power outlet and that you are using the original or a compatible power adapter.
2. Perform a hard reset:
• Press and hold the WPS/RESET button for more than 10 seconds with a pin until the SYS LED flashes rapidly. Release the button and wait for the router to reboot. This will restore factory settings. Note: Make sure the power source is stable during this process, as a power interruption could damage the router.
• If the router continues to reset itself, this may indicate a hardware issue. In this case, please contact local support for further assistance and provide details of the troubleshooting steps you've already taken.
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