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Archer AX73 keeps resetting to factory settings

Archer AX73 keeps resetting to factory settings

Archer AX73 keeps resetting to factory settings
Archer AX73 keeps resetting to factory settings
a week ago - last edited 6 hours ago
Model: Archer AX73  
Hardware Version: V1
Firmware Version: 1.3.5 Build 20240329

Hi all,

I’m experiencing a recurring issue with my TP-Link Archer AX73 (v1.0). I’ve been using this router for about 3 years without any problems, but recently it started resetting to factory settings on its own, even after proper configuration.

So far I have:

  • Disabled TP-Link ID and auto-updates

  • Set the time manually

  • Used a new power supply

  • Downgraded firmware to 1.3.5 and 1.3.6

  • Configured manually after a physical factory reset

The router works normally for some hours, then resets again. Logs show repeated initialization and “config importing failed” messages for the LED controller.

Has anyone experienced this on AX73 or similar models? Could this be a hardware issue, or is there a reliable firmware/workaround?

Thanks in advance!

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#1
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1 Accepted Solution
Re:Archer AX73 keeps resetting to factory settings-Solution
Friday - last edited 6 hours ago

  @Joseph-TP thank you very much! 

 

It seems I’ve managed to solve the factory reset issue (the router has been running for 2 days without problems) as follows:

  1. First and probably the most important step — replacing the power supply (as some folks here suggested). I first tried an old 12V 3A adapter — didn’t help. Then I used a 12V 5A power supply from a mini PC.

  2. Factory reset using the physical reset button.

  3. Downgraded the firmware to the previous version (v1.3.5) via cable.

  4. Disabled automatic time synchronization, TP-Link ID, and firmware auto-updates.

  5. Configured the router manually (not using a saved config file).

Recommended Solution
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#5
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5 Reply
Re:Archer AX73 keeps resetting to factory settings
a week ago

This is my system log

####################################################################
2023-09-19 01:08:55 imb[7296]: <6> 218507 Daemon connection succeeded
2023-09-19 01:08:55 imb[7296]: <6> 218012 ARP Binding disabled
2023-09-19 01:08:55 imb[7296]: <6> 218506 Config interface initialization succeeded
2023-09-19 01:08:55 imb[7296]: <6> 218501 Initialization succeeded
2023-09-19 01:08:51 led-controller[1157]: <6> 288051 Start to run WPS_OFF
2023-09-19 01:08:49 led-controller[1157]: <6> 288051 Start to run WPS_OFF
2023-09-19 01:08:44 led-controller[1157]: <6> 288051 Start to run WIFI2G_ON
2023-09-19 01:08:44 led-controller[1157]: <6> 288051 Start to run WIFI5G_ON
2023-09-19 01:08:10 imb[2853]: <6> 218507 Daemon connection succeeded
2023-09-19 01:08:10 imb[2853]: <6> 218012 ARP Binding disabled
2023-09-19 01:08:10 imb[2853]: <6> 218506 Config interface initialization succeeded
2023-09-19 01:08:10 imb[2853]: <6> 218501 Initialization succeeded
2023-09-19 01:08:06 led-controller[1157]: <6> 288051 Start to run WPS_OFF
2023-09-19 01:08:04 led-controller[1157]: <6> 288051 Start to run WPS_OFF
2023-09-19 01:07:57 led-controller[1157]: <6> 288051 Start to run WIFI2G_ON
2023-09-19 01:07:57 led-controller[1157]: <6> 288051 Start to run WIFI5G_ON
2023-09-19 01:07:54 traffic-stats[9449]: <6> 269004 stats reset
2023-09-19 01:07:54 network[32701]: <6> 290005 Reload config
2023-09-19 01:07:53 network[32701]: <6> 290004 Disconnect interface wan
2023-09-19 01:07:51 network[32701]: <6> 290004 Disconnect interface internet
2023-09-19 01:07:51 network[32701]: <6> 290100 Set WAN protocol to dhcp, operation is write
2023-09-19 01:07:50 time-settings[420]: <6> 279508 Service restart
2023-09-19 00:01:49 led-controller[1157]: <6> 288051 Start to run WAN1_OFF
2023-09-19 00:01:49 led-controller[1157]: <6> 288051 Start to run WAN0_OFF
2023-09-19 00:01:49 led-controller[1157]: <6> 288051 Start to run LAN_OFF
2023-09-19 00:00:51 led-controller[1157]: <6> 288051 Start to run WAN1_OFF
2023-09-19 00:00:51 led-controller[1157]: <6> 288051 Start to run WAN0_OFF
2023-09-19 00:00:51 led-controller[1157]: <6> 288051 Start to run LAN_OFF
2023-09-19 00:00:49 led-controller[1157]: <6> 288051 Start to run STATUS_ON
2023-09-19 00:00:48 qos[10774]: <6> 259504 Service start
2023-09-19 00:00:48 qos[10774]: <6> 259503 Function disabled
2023-09-19 00:00:48 led-controller[1157]: <6> 288051 Start to run GENERAL
2023-09-19 00:00:43 traffic-stats[9445]: <6> 269504 Service start
2023-09-19 00:00:29 factory-reset[7491]: <6> 284504 Service start
2023-09-19 00:00:28 parental-control[6939]: <6> 229504 Service start
2023-09-19 00:00:28 parental-control[6939]: <6> 229502 Function enabled
2023-09-19 00:00:26 access-control[6761]: <6> 239504 Service start
2023-09-19 00:00:26 access-control[6761]: <6> 239503 Function disabled
2023-09-19 00:00:24 nat[6078]: <7> 211001 Flush conntrack
2023-09-19 00:00:24 nat[6078]: <6> 211502 Function enabled
2023-09-19 00:00:23 nat[6078]: <5> 211051 Create NAT chain succeeded
2023-09-19 00:00:22 nat[6078]: <6> 211501 Initialization succeeded
2023-09-19 00:00:22 nat[6078]: <6> 211501 Initialization succeeded
2023-09-19 00:00:20 basic-security[5703]: <6> 219504 Service start
2023-09-19 00:00:20 basic-security[5703]: <5> 219606 Flush conntrack table succeeded
2023-09-19 00:00:18 firewall[4449]: <6> 209504 Service start
2023-09-19 00:00:18 imb[5575]: <6> 218507 Daemon connection succeeded
2023-09-19 00:00:18 imb[5575]: <6> 218012 ARP Binding disabled
2023-09-19 00:00:18 imb[5575]: <6> 218506 Config interface initialization succeeded
2023-09-19 00:00:18 imb[5575]: <6> 218501 Initialization succeeded
2023-09-19 00:00:17 upnp[5399]: <6> 217504 Service start
2023-09-19 00:00:17 upnp[5399]: <6> 217505 Service stop
2023-09-19 00:00:15 led-controller[1157]: <3> 288753 Config importing failed
2023-09-19 00:00:15 led-controller[1157]: <7> 288009 Failed to read _ON
2023-09-19 00:00:13 led-controller[1157]: <3> 288753 Config importing failed
2023-09-19 00:00:13 led-controller[1157]: <7> 288009 Failed to read _ON
2023-09-19 00:00:13 remote-management[4679]: <6> 282505 Service stop
2023-09-19 00:00:12 led-controller[1157]: <3> 288753 Config importing failed
2023-09-19 00:00:12 led-controller[1157]: <7> 288009 Failed to read _ON
2023-09-19 00:00:11 led-controller[1157]: <6> 288051 Start to run WIFI2G_ON
2023-09-19 00:00:11 led-controller[1157]: <6> 288051 Start to run WIFI5G_ON
2023-09-19 00:00:11 led-controller[1157]: <3> 288753 Config importing failed
2023-09-19 00:00:11 led-controller[1157]: <7> 288009 Failed to read _ON
2023-09-19 00:00:10 led-controller[1157]: <3> 288753 Config importing failed
2023-09-19 00:00:10 led-controller[1157]: <7> 288009 Failed to read _ON
2023-09-19 00:00:10 led-controller[1157]: <3> 288753 Config importing failed
2023-09-19 00:00:10 led-controller[1157]: <7> 288009 Failed to read _ON
2023-09-19 00:00:09 led-controller[1157]: <3> 288753 Config importing failed
2023-09-19 00:00:09 led-controller[1157]: <7> 288009 Failed to read _ON
2023-09-19 00:00:09 led-controller[1157]: <3> 288753 Config importing failed
2023-09-19 00:00:09 led-controller[1157]: <7> 288009 Failed to read _ON
2023-09-19 00:00:08 led-controller[1157]: <3> 288753 Config importing failed
2023-09-19 00:00:08 led-controller[1157]: <7> 288009 Failed to read _ON
2023-09-19 00:00:08 led-controller[1157]: <3> 288753 Config importing failed
2023-09-19 00:00:08 led-controller[1157]: <7> 288009 Failed to read _ON
2023-09-19 00:00:08 led-controller[1157]: <3> 288753 Config importing failed
2023-09-19 00:00:08 led-controller[1157]: <7> 288009 Failed to read _ON
2023-09-19 00:00:07 led-controller[1157]: <3> 288753 Config importing failed
2023-09-19 00:00:07 led-controller[1157]: <7> 288009 Failed to read _ON
2023-09-19 00:00:07 led-controller[1157]: <3> 288753 Config importing failed
2023-09-19 00:00:07 led-controller[1157]: <7> 288009 Failed to read _ON
2023-09-19 00:00:00 time-settings[1197]: <6> 279504 Service start
1970-01-01 00:00:19 led-controller[1157]: <6> 288504 Service start

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#2
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Re:Archer AX73 keeps resetting to factory settings
Wednesday

Hello @dimkas_mee ,

Welcome to our community.

 

If your router is frequently restoring itself to factory defaults, this is not normal behavior and could be related to hardware failure, firmware corruption, or power supply issues. Here are some steps you can take to address this:

1. Ensure a stable power source:
• Double-check that the router is connected to a reliable power outlet and that you are using the original or a compatible power adapter.

2. Perform a hard reset:
• Press and hold the WPS/RESET button for more than 10 seconds with a pin until the SYS LED flashes rapidly. Release the button and wait for the router to reboot. This will restore factory settings. Note: Make sure the power source is stable during this process, as a power interruption could damage the router.

• If the router continues to reset itself, this may indicate a hardware issue. In this case, please contact local support for further assistance and provide details of the troubleshooting steps you've already taken.

Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#3
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Re:Archer AX73 keeps resetting to factory settings
Thursday

  @dimkas_mee 

 

 

Sanitize it, go into the FW section and reload the existing or updated if there is one FW and start fresh.

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#4
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Re:Archer AX73 keeps resetting to factory settings-Solution
Friday - last edited 6 hours ago

  @Joseph-TP thank you very much! 

 

It seems I’ve managed to solve the factory reset issue (the router has been running for 2 days without problems) as follows:

  1. First and probably the most important step — replacing the power supply (as some folks here suggested). I first tried an old 12V 3A adapter — didn’t help. Then I used a 12V 5A power supply from a mini PC.

  2. Factory reset using the physical reset button.

  3. Downgraded the firmware to the previous version (v1.3.5) via cable.

  4. Disabled automatic time synchronization, TP-Link ID, and firmware auto-updates.

  5. Configured the router manually (not using a saved config file).

Recommended Solution
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  1  
#5
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Re:Archer AX73 keeps resetting to factory settings
6 hours ago

  @dimkas_mee ,

Thanks for your sharing, it will also be a very useful solution for other users.yes

Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#6
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