Boots then shuts down (no lights).
Router stopped working last night.
Cycling power resulted in the router staring up and then going completely dark after about a minute.
i reset by pressing the reset button for 10s, and had to reconfigure.
how often can I expect this to happen?
I've had a lot of trouble with it lately dropping off the network and failing to connect to the internet.
shall I just return it?
thanks,
mike
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Hello @Captainbeaky,
Welcome to our community.
Do you mean that all lights will be off after you reboot the router? Please try the following suggestions:
1. Use the original power adapter for your router, and try plugging it into a different power socket or outlet to rule out any power supply issues.
2. For comparison, unplug all Ethernet cables attached to the router, and change the Wi-Fi network name to disconnect all wireless client devices. Observe if the self-rebooting or shutdown issue persists when no devices are connected.
If the issue continues after these steps, please contact TP-Link support and provide the results of your troubleshooting. They can help determine if your router can be repaired or if it needs to be replaced.
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Hello @Captainbeaky,
Welcome to our community.
Do you mean that all lights will be off after you reboot the router? Please try the following suggestions:
1. Use the original power adapter for your router, and try plugging it into a different power socket or outlet to rule out any power supply issues.
2. For comparison, unplug all Ethernet cables attached to the router, and change the Wi-Fi network name to disconnect all wireless client devices. Observe if the self-rebooting or shutdown issue persists when no devices are connected.
If the issue continues after these steps, please contact TP-Link support and provide the results of your troubleshooting. They can help determine if your router can be repaired or if it needs to be replaced.
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