Router stopped working last night.
Cycling power resulted in the router staring up and then going completely dark after about a minute.
i reset by pressing the reset button for 10s, and had to reconfigure.
how often can I expect this to happen?
I've had a lot of trouble with it lately dropping off the network and failing to connect to the internet.
shall I just return it?
thanks,
mike
Hello @Captainbeaky,
Welcome to our community.
Do you mean that all lights will be off after you reboot the router? Please try the following suggestions:
1. Use the original power adapter for your router, and try plugging it into a different power socket or outlet to rule out any power supply issues.
2. For comparison, unplug all Ethernet cables attached to the router, and change the Wi-Fi network name to disconnect all wireless client devices. Observe if the self-rebooting or shutdown issue persists when no devices are connected.
If the issue continues after these steps, please contact TP-Link support and provide the results of your troubleshooting. They can help determine if your router can be repaired or if it needs to be replaced.
Helpful: 0
Views: 32
Replies: 1
No one has voted for it yet.
We use cookies and browser activity to improve your experience, personalize content and ads, and analyze how our sites are used. For more details, please read our Privacy Policy.
