TPlink Archer C88 AC1900 parallel router keeps disconnecting

TPlink Archer C88 AC1900 parallel router keeps disconnecting

TPlink Archer C88 AC1900 parallel router keeps disconnecting
TPlink Archer C88 AC1900 parallel router keeps disconnecting
a week ago
Model: Archer C88  
Hardware Version: V2
Firmware Version: 1.13.15 Build 240812 Rel.53972n(4555)

Hi everyone, I'm writing because I've been having a problem since day 1 with my TPlink Archer C88 AC1900 access point, installed in parallel. It's connected via a 40-meter CAT5e LAN cable to the main router (TimHub ZXHN H 388X with 1 GB FTTH).
I'm having constant disconnections: for example, everything works fine for an hour, then it disconnects for 5-6 seconds, reconnects for the same amount of time, disconnects another 5-6 times, then stabilizes for about half an hour and starts again with disconnections that can be once every hour, as well as 5-6 second disconnections for at least 3-4 minutes.
From what I've read on the forum, the TPlink is set up correctly: access point, static IP, and DHCP disabled, but I'm still having this problem. The cable has a properly made splice with a pass-through connector. Could it be a TIM router settings issue? I'm attaching screenshots of the TPLink settings; I haven't changed anything on the main TIM router. Thanks a lot.

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Re:TPlink Archer C88 AC1900 parallel router keeps disconnecting
12 hours ago

Hello @Marco869415 ,

Welcome to our community.

 

May I know if your network topology diagram is as follows:

TimHub ZXHN H 388XArcher C88 AP mode)))(((Clients

(Note: — stands for wired connection,)))((( stands for wireless connection )

Here are some suggestions that you can try:

    1. Test the internet connection by connecting your client devices directly to the main router. This will help determine whether the anomaly is specific to the C88 or a problem with the router itself.
    2. Try using a different port or cable to connect the C88 and the main router.
    3. Verify that the host router does not have parental controls, blacklists, whitelists, or other advanced features.

 

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