I forgot the TP-Link Cloud account associated with my Archer AX55

I forgot the TP-Link Cloud account associated with my Archer AX55

I forgot the TP-Link Cloud account associated with my Archer AX55
I forgot the TP-Link Cloud account associated with my Archer AX55
3 weeks ago - last edited 3 weeks ago
Model: Archer AX55  
Hardware Version: V1
Firmware Version: 1.4.1 Build 20250821 rel.70686(4555)

I forgot the TP-Link Cloud account associated with my Archer AX55. When I try to connect it with my current account, the system tells me that it is already linked to another account. However, I am certain that I used this account for this router. I have tried several email addresses without success. I would like to know if it is possible to identify the linked account using the serial number, or if there is another solution.

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Re:I forgot the TP-Link Cloud account associated with my Archer AX55
3 weeks ago

Hello @Mathis_C06 ,

 

If you forget the TP-Link ID, you may need to reset the router and configure it with a new TP-Link ID. If it doesn’t work, please take a photo showing the MAC address of your router and proof of purchase. Then email support.forum@tp-link.com, attaching [Forum ID 850814] and details, and we will have a dedicated person to assist in analysis and follow-up.

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △New Firmware Update for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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