BE400 Rebooting on its own

BE400 Rebooting on its own

14 Reply
Re:BE400 Rebooting on its own
Friday

  @Joseph-TP  Hello 

 

I am using a wireless backhaul as I have a old house, so getting wires from the main unit to the next would require more work. (then use a ethernet cable to connect to my PC and console) It still does reboot (or I believe it's a reboot, I'm assuming reboot as it gets reported as 'offline') before 8pm, but it's less frequent, (last time it happened was a few minutes ago at around 15:30 BST). Where after 8pm it happens more frequently. 

 

I did have SMB share mode on, and have now turned it off all the sharing, i'll let you know if makes a difference at a later point.

 

I did not make any changes to the settings except for updating the firmware on all mesh routers (BE550, BE400 and AXE75) and the system worked perfectly fine, I have not added any new devices on the network, and the link between the BE550 and AXE75 is stable, as my brother connects to that router for work and he's not complained about drop-offs. 

 

The firmware is upto date on all the devices, with the main router being 1.2.3 Build 2026012. 

 

regards

H R Mohammed

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#12
Re:BE400 Rebooting on its own
Saturday

Hi @Harryisme ,

Thanks for getting back to us.

 

You previously mentioned that this anomaly only appeared after the BE400 was updated to version 1.2.3, right? However, the higher frequency of disconnections after 8 PM appears to be due to external interference.

For comparison, you can temporarily remove the BE400. If the network still experiences frequent disconnections after 8 PM, we might need to consider external interference factors.

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
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#13
Re:BE400 Rebooting on its own
Saturday

  @Joseph-TP I don't believe it's outside interference, but it's a possibility, I have also now renabled SMB as I the router kept reconnecting (between 6-8pm every few minutes,) even more often when I disabled it, but this could just be a coincidence, I actually disconnected the router last night after it's last disconnect, and now am using my AXE75 in it's place, so far no issues, but it's only been a few hours. 

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#14
Re:BE400 Rebooting on its own
15 hours ago

Hello  @Harryisme ,

Has the Archer AXE75 remained stable since replacing the Archer BE400?

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
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#15