Archer AX10 frequently disconnect WAN

PravinV

2025-12-16 12:47:40 - last edited 2026-01-14 07:49:32

Posts: 1

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Registered: 2025-12-16

Archer AX10 frequently disconnect WAN

2025-12-16 12:47:40 - last edited 2026-01-14 07:49:32

Model: Archer AX10

Hardware Version: V3

Firmware Version: 1.2.2 Build 20250812 rel.75732(5553)

Hello

Hello, my Tp-Link router frequently disconnect from WAN. There is no issue with the ISP as internet is working fine if wifi router changes. As checked on logs getting below logs.

2025-12-15 19:21:15 Led Controller INFO [615] Start to run WAN1_ON

2025-12-15 19:21:15 Led Controller INFO [615] Start to run WAN0_OFF

2025-12-15 19:21:15 Led Controller INFO [615] Start to run LAN_OFF

I did tried below solutions

1. Disabled IPv6

2. Change DNS settings

3. Changed MTU Size value

4. changed the WAN cable

5. tried disabling OFDMA feature

6. tried factory reset.

1 Accepted Solution

Joseph-TP

2025-12-20 16:53:36 - last edited 2026-01-14 07:49:32

Posts: 5928

Helpful: 406

Solutions: 2213

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Registered: 2024-06-22

Re:Archer AX10 frequently disconnect WAN-Solution

2025-12-20 16:53:36 - last edited 2026-01-14 07:49:32

Hello @PravinV ,

Welcome to our community.

Here are some steps to help you troubleshoot:

1. Update the Router Firmware:
• Log in to the router's web interface at http://tplinkwifi.net.
• Go to Advanced > System > Firmware Update and make sure your router's firmware is up to date.

2. Check Your Internet Connection (WAN):
• Connect a PC directly to your modem to verify if your Internet service from your ISP is stable.
• Ensure the Ethernet cable between your modem and the router is securely connected. Try replacing the cable with a new one if possible.
• Change the DNS servers on your router by logging into the web interface, then going to Advanced > Network > Internet > Advanced Settings. Set the DNS servers to 1.1.1.1 and 8.8.8.8.

If these steps don't help, please contact local support for further assistance.

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Archer AX10 frequently disconnect WAN

Archer AX10 frequently disconnect WAN

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