Hello @FrankM6152 ,

Welcome to our community.

Here are some important steps you can take to protect your network and prevent unauthorized access:
1. Disconnect Affected Devices: If you suspect any device is compromised, immediately disconnect it from the internet. If the issue seems widespread, consider disconnecting the entire network temporarily to stop any ongoing unauthorized access.
2. Change All Passwords: Update both your wireless network password and the administrator password for your router. Use strong, unique passwords and avoid reusing passwords across different accounts or devices.
3. Run Security Scans: Use reputable antivirus and anti-malware tools to scan all your devices for potential threats. Remove any detected malware or suspicious files.
4. Set Up Access Control: Configure your router's access control settings to allow only trusted devices to connect to your Wi-Fi network. This limits exposure to unauthorized devices.
5. Disable Remote Management: Unless necessary, turn off the remote management feature on your router. This reduces the risk of external attacks targeting your router's settings.
 

Regarding printer activity, does it randomly print blank pages after a print task is scheduled, or does it automatically print blank pages even when there is no print task?

Hi @FrankM6152 ,

I'm so glad everything is back to normal.

Wishing you a Happy New Year in advance!