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Archer Ax23 short internet dropouts

Archer Ax23 short internet dropouts

Archer Ax23 short internet dropouts
Archer Ax23 short internet dropouts
2025-12-31 21:21:05 - last edited 2026-01-14 08:33:41
Model: Archer AX23  
Hardware Version:
Firmware Version:

Hello,

 

I am using a TP-Link Archer AX23 router, hardware version 1.20.

 

The router worked perfectly for about one year with OneMesh, Smart Connect and other smart features enabled. However, about two months ago I started experiencing problems in the form of short, intermittent internet dropouts. The connection (both Wi-Fi and Ethernet) disconnects for a few seconds and then automatically reconnects.

 

I have already tried the following troubleshooting steps:

 

- factory reset

- reconfiguring the router with different settings

- replacing Ethernet cables

- downgrading the firmware

 

Unfortunately, none of these steps resolved the issue.

 

Could you please advise what might be causing this problem and how it can be fixed?

 

Thank you very much for your help.

 

Best regards

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1 Accepted Solution
Re:Archer Ax23 short internet dropouts-Solution
2026-01-06 11:30:31 - last edited 2026-01-14 08:33:41

Hello @Martin8188 ,

Welcome to our community.

 

What is the firmware version of your router now? Please refer to How to find the hardware and firmware version of my TP-Link device

When the internet drops, will the internet light turn orange/red? Please try the suggestions of Troubleshooting: The internet connection is unstable when connected to the EasyMesh Network.

 

For further analysis, please help us collect the following info:

1. Have you noticed when the problem started? Have you recently changed any settings, such as updating firmware or adding network units?

2. If you recently updated the firmware, have you noticed what the previous firmware version was (1.1.1 or 1.1.2)? What are the differences in network stability before and after the firmware update?

3. Have you enabled any advanced features, such as VPN or EasyMesh? If possible, please provide more details about the settings for these features.

4. What steps have you tried to restore stability, such as resetting or changing DNS? What were the results?

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE400 V1 to Support IPv6 VPN, Wake On LAN, and More △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
Recommended Solution
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#2
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Re:Archer Ax23 short internet dropouts-Solution
2026-01-06 11:30:31 - last edited 2026-01-14 08:33:41

Hello @Martin8188 ,

Welcome to our community.

 

What is the firmware version of your router now? Please refer to How to find the hardware and firmware version of my TP-Link device

When the internet drops, will the internet light turn orange/red? Please try the suggestions of Troubleshooting: The internet connection is unstable when connected to the EasyMesh Network.

 

For further analysis, please help us collect the following info:

1. Have you noticed when the problem started? Have you recently changed any settings, such as updating firmware or adding network units?

2. If you recently updated the firmware, have you noticed what the previous firmware version was (1.1.1 or 1.1.2)? What are the differences in network stability before and after the firmware update?

3. Have you enabled any advanced features, such as VPN or EasyMesh? If possible, please provide more details about the settings for these features.

4. What steps have you tried to restore stability, such as resetting or changing DNS? What were the results?

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE400 V1 to Support IPv6 VPN, Wake On LAN, and More △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
Recommended Solution
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