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tp-Link ID assigned issue, can't unlink

tp-Link ID assigned issue, can't unlink

tp-Link ID assigned issue, can't unlink
tp-Link ID assigned issue, can't unlink
2026-01-17 04:49:48 - last edited 2026-02-11 02:11:08
Model: Archer AX55  
Hardware Version:
Firmware Version:

Hey! I bought router used couple of month ago and did factory reset before I start use it.
Now I want to configure DynamicDNS and it require to log in. I signed up, but when I am trying to log in it says:

"You cannot log in to this router since you are not a manager of it. Please ask the owner to add you to the managers list."
I don't have contacts of previous owner to resolve the situation. As I wrote upper factory reset was done and it didn't help.
 
Help me please.

 

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#1
1 Accepted Solution
Re:tp-Link ID assigned issue, can't unlink -Solution
2026-01-19 07:04:54 - last edited 2026-02-11 02:11:08

Hi @ZnakBaron ,

Thanks for contacting our community.

In your case, you need to request unbinding from the original owner's TP-Link ID. 

Please prepare an image or PDF of the POP (Proof of Purchase) or receipt, and take a picture of the label sticker on the bottom/back showing the MAC address.

Send these files to Local Support Email and request for the unbinding.

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2
1 Reply
Re:tp-Link ID assigned issue, can't unlink -Solution
2026-01-19 07:04:54 - last edited 2026-02-11 02:11:08

Hi @ZnakBaron ,

Thanks for contacting our community.

In your case, you need to request unbinding from the original owner's TP-Link ID. 

Please prepare an image or PDF of the POP (Proof of Purchase) or receipt, and take a picture of the label sticker on the bottom/back showing the MAC address.

Send these files to Local Support Email and request for the unbinding.

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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0
#2

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