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tp-Link ID assigned issue, can't unlink

tp-Link ID assigned issue, can't unlink

tp-Link ID assigned issue, can't unlink
tp-Link ID assigned issue, can't unlink
2026-01-17 04:49:48 - last edited 3 weeks ago
Model: Archer AX55  
Hardware Version:
Firmware Version:

Hey! I bought router used couple of month ago and did factory reset before I start use it.
Now I want to configure DynamicDNS and it require to log in. I signed up, but when I am trying to log in it says:

"You cannot log in to this router since you are not a manager of it. Please ask the owner to add you to the managers list."
I don't have contacts of previous owner to resolve the situation. As I wrote upper factory reset was done and it didn't help.
 
Help me please.

 

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#1
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1 Accepted Solution
Re:tp-Link ID assigned issue, can't unlink -Solution
2026-01-19 07:04:54 - last edited 3 weeks ago

Hi @ZnakBaron ,

Thanks for contacting our community.

In your case, you need to request unbinding from the original owner's TP-Link ID. 

Please prepare an image or PDF of the POP (Proof of Purchase) or receipt, and take a picture of the label sticker on the bottom/back showing the MAC address.

Send these files to Local Support Email and request for the unbinding.

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE400 V1 to Support IPv6 VPN, Wake On LAN, and More △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
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#2
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1 Reply
Re:tp-Link ID assigned issue, can't unlink -Solution
2026-01-19 07:04:54 - last edited 3 weeks ago

Hi @ZnakBaron ,

Thanks for contacting our community.

In your case, you need to request unbinding from the original owner's TP-Link ID. 

Please prepare an image or PDF of the POP (Proof of Purchase) or receipt, and take a picture of the label sticker on the bottom/back showing the MAC address.

Send these files to Local Support Email and request for the unbinding.

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE400 V1 to Support IPv6 VPN, Wake On LAN, and More △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
Recommended Solution
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