Random no internet in ax12 5Ghz

Random no internet in ax12 5Ghz

Random no internet in ax12 5Ghz
Random no internet in ax12 5Ghz
Monday
Model: Archer AX12  
Hardware Version: V1
Firmware Version: 1.2.1 US

So after updating to 1.2.1 my archer ax12 is not working as it was before. Whenever I connect in 5ghz it works perfectly for some time then out of nowhere the internet would cut off. This happens only with 5ghz. I have to wait for 2-3mins for the data to come. Green led glows all time. No issue from isp side. Checked with all devices. Please provide a solution.

  0      
  0      
#1
Options
3 Reply
Re:Random no internet in ax12 5Ghz
Tuesday

Hello  @Overthinker6969 ,

Welcome to our community.

 

Do you have a different router to compare it with?

 

Here are some suggestions that may help you:

    1) Make sure the Router is properly placed; it should be put in an open area instead of inside a cabinet or shelf.
    2) Change the wireless channel to another one. You may refer to 
Changing Channel and Channel Width on a TP-Link Router (new logo).
    3) Change channel width to avoid interference. For 5 GHz wireless client devices, adjust the 5 GHz channel width to 80 MHz or 40 MHz.

Best Regards.

  0  
  0  
#2
Options
Re:Random no internet in ax12 5Ghz
Tuesday

  @Joseph-TP 

No interference from Neighbours checked with the channel. Router is placed at the center. And channel width is in 80/40mhz. So everything you said is done but still the problem exist. 

  0  
  0  
#3
Options
Re:Random no internet in ax12 5Ghz
7 hours ago

Hi @Overthinker6969 ,

Thanks for getting back to me.

 

May I know when you bought the router? 

How many devices experience an unstable wireless connection, and which ones?

Does the Wireless Network name disappear when dropping?

 

If other clients can access 5 GHz on other networks stably, please contact local support for further assistance.

  0  
  0  
#4
Options