X60 - Units Flashing Red Light
Hi,
So i have 4 Deco X60 Units i originally bought a 3 pack which were v3, then i added an extra unit which is v3.20 i made the new version my Main Unit which to be fair has all been working great. Now my units got a FW update which they took fine so i thought, i have Eco mode enabled and my wifi set to completely turn off (4 Kids) about 3/4 weeks ago i noticed when i got up in the morning my main unit was working fine but my other 3 units had red flashing lights on them.
I done the usual turn off then on, but never worked i then had to remove the units individually from my network then re-add them, all working fine didn't think much of it just a blimp, then a few days ago same thing only this time removing the units then re-add didn't work, i had to completely delete my network then create a new one, eveything working again i then thought to myself my units shouldn't be doing this what has changed, Firmware update! So i got intouch with Support explained the issue they said they need to replace my units, but can only replace my x60 v3.20 as my v3 units have just run out of warranty (
) i asked them nicely if they could make an exception but no chance of them replacing all 4 as a nice gesture, they said best if i buy new units, yeah like i have 4/500 quid to buy new units.
So to be honest i'm not going to go through with all the hassle of sending 1 unit away to be replaced, i'll just let my current units work away and troubleshoot anymore issues i get.
So has anybody else expericenced this issue, and if so what did they do to stop it from happening? Anybody else had any bad support cases with Tp Link that never go resolved?
TIA
Owen
