AXE5400 does not establish Ethernet link with Intel I225-V onboard Gigabyte Aorus Pro X
Hi everyone,
I am trying to understand a strange Ethernet compatibility issue between my PC onboard network card and my TP-Link router.
My PC has two Ethernet adapters:
- Onboard NIC: Intel(R) Ethernet Controller I225-V from Gigabyte Aorus Pro X
- USB-C Ethernet adapter
I also have two routers:
- Huawei
- TP-Link
And I tested using the same Cat6 cable in all scenarios.
Test results
With the Huawei router:
- Huawei + Cat6 + onboard Intel I225-V = works
- Huawei + Cat6 + USB Ethernet adapter = works
With the TP-Link router:
- TP-Link + Cat6 + USB Ethernet adapter = works
- TP-Link + Cat6 + onboard Intel I225-V = does NOT work
Important detail
When I connect the TP-Link router to the Intel I225-V onboard NIC:
- the link LED does not turn on at all
- Windows shows “media disconnected”
- Linux also shows no link
- I tested more than one LAN port on the TP-Link router, with the same result
So this does not look like a DHCP/IP configuration problem. It seems the Ethernet physical link is not being established at all between the TP-Link device and the Intel I225-V onboard controller.
I tested this on Windows and Linux
- Same behavior on both systems
- Since it also fails on Linux, I do not think this is only a Windows driver issue
My questions
- Has anyone seen a compatibility issue between TP-Link Ethernet ports and Intel I225-V controllers?
- How do I fix this :
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- Force Speed and Duplex: In Windows Device Manager, go to the properties of your Ethernet adapter -> Advanced tab -> Speed & Duplex. Change this from "Auto Negotiation" to "1.0 Gbps Full Duplex".
- Disable Power Saving Features: In the same Advanced tab in Device Manager, disable any "Energy Efficient Ethernet" (EEE), "Green Ethernet," or "Power Saving Mode" options.
- Update Drivers: Install the latest Intel Network Drivers (specifically look for the 1.1.4.38 or newer driver version).
- Disable IPv6: Some users have found that disabling IPv6 on the I225-V adapter properties resolves intermittent connectivity problems.
- Perform a Clean Power-Off: Unplug the computer from the wall and remove the network cable for 30 seconds to force the NIC to reset its internal firmware.
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Have you tried to test with a different ethernet cable (for example the one in the TP-Link router kit). CAT5e would do the job.
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Hi @terziyski ,
I have tried with the cable that came with the router, with my cat6 and with an old cat5 that I have here, same result.
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That's rather unusual - your best bet would be to contact your local support for further assistance.
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@terziyski after a long dialog with chatgpt / claude and gemini they all are saying that I should buy an unmanaged switch because this is a negotiation problem between my NIC and the TPLink router.
I will buy just for the sake of test, but it is far from the solution that I want.
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That's would I thought as well, hence asking you to try with a different ethernet cable.
If you have a spare switch around you give it a try, or if you can borrow one from a friend.
Indeed buying a switch is far from an ideal solution. Usually a negotioation issue comes to a limited negotiated bandwidth speed.
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@terziyski I bought a TP-Link LS105G switch and no lucky to make it work, exactly same behavior as the TpLink router.
I tested with an Asus Router RT-AX88U and it work flawlessly.
Another test that I tried and I could succeeded is changing the Speed & Duplex In advanced driver settings, to 10 Mbps HAlf duplex. The connection works but capped at 10Mbps.
Now this test is supporting my theory that there is nothing wrong in a hardware level with any equipments, but the way TpLink appliances are communicating to my I225-V is not working.
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- Force Speed and Duplex: In Windows Device Manager, go to the properties of your Ethernet adapter -> Advanced tab -> Speed & Duplex. Change this from "Auto Negotiation" to "1.0 Gbps Full Duplex".
- Disable Power Saving Features: In the same Advanced tab in Device Manager, disable any "Energy Efficient Ethernet" (EEE), "Green Ethernet," or "Power Saving Mode" options.
- Update Drivers: Install the latest Intel Network Drivers (specifically look for the 1.1.4.38 or newer driver version).
- Disable IPv6: Some users have found that disabling IPv6 on the I225-V adapter properties resolves intermittent connectivity problems.
- Perform a Clean Power-Off: Unplug the computer from the wall and remove the network cable for 30 seconds to force the NIC to reset its internal firmware.
- Copy Link
- Report Inappropriate Content
@terziyski
Thank you very much for your help.
Believe you or not, this did the trick:
Perform a Clean Power-Off: Unplug the computer from the wall and remove the network cable for 30 seconds to force the NIC to reset its internal firmware.
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