Port forwarding with deco XE75 pro

Port forwarding with deco XE75 pro

Port forwarding with deco XE75 pro
Port forwarding with deco XE75 pro
16 hours ago
Model: Deco XE75 Pro  
Hardware Version: V3
Firmware Version: 1.3.1 buld 20251023 rel 477884

i am having trouble port forwarding anything  through Deco  i have followed all the guides and  still cant get it to work for me , 

 

i have previously had port forwarding working  with previous routers  like asus  with no issue,  i have been tring to run a server for games such as  palword and  enshrouded  which have both previously worked

 

i have checked for open ports and they can never be found no matter what ports oi try to open 

 

 

Server Machine
windows 11

 

Networking Gear & Setup Details
TP link Deco mesh

 

Who is your internet service provider?
tpg, I have spoken to them and there is nothing at their end that should be stopping the open port

 

Please list the make and model of your modem and router?
Deco XP75 Pro - master and 2 satellites. 

 

Do you have any additional network hardware, like additional routers or managed switches?
WAN goes straight from the incoming fibre box to the Deco master

 

Does your network have any VPNs, proxy servers, or enterprise-grade security?
No

 

I have followed all the steps   in the articles i could find for trouble shooting and still come up with no solution

Step 1: Make sure the server is accessible from the internal network
yes

 

Step 2: Check the port forwarding settings in the router.

service type: custom
service name: Enshrouded
internal ip: 192.168.68.54
internal port: 15636
external port: 15636
protocol: TCP & UDP

I have tried other ports for Minecraft arc palworld all closed
I have tried smpt http pop3 ports all closed
i have tried opening ports on different computers on the network , still all closed


Step 3: Check the firewall setting.
off

 

Step 4: Pay attention to the WAN IP address in the status page
router has a public ip

 

Step 5: Check the IP setting on the client.
I have  reserved the ip in the deco app for this machine 

 

 

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3 Reply
Re:Port forwarding with deco XE75 pro
15 hours ago

  @Memnus 

 

There is a brand new beta patch out for your deco XE75 pro I would try the new beta first to see if it fixes the issue.

 

You can read more about the beta here

 

If that doesn't fix the issue try the suggestions listed below.

 

How to Set Up Port Forwarding on Your Deco XE75 Pro:

Port Forwarding allows you to make specific devices or services on your home network accessible from the internet by forwarding external requests to designated internal devices or ports. This is commonly used for gaming, remote desktop, web servers, and other applications that require remote access.

To configure Port Forwarding on your Deco (which must be in Router mode):
1. Open the Deco app
2. Navigate to MORE > Advanced > NAT Forwarding > Port Forwarding
3. Follow the configuration instructions detailed in this FAQ: https://www.tp-link.com/support/faq/1797/

Important Notes:
• Port Forwarding is only available in Router mode, not in Access Point mode
• The Deco app will automatically create an address reservation for the selected device to ensure it always receives the same IP address via DHCP (this prevents port forwarding from failing if the device's IP changes)

If Port Forwarding Still Isn't Working:

Here are some troubleshooting steps:
1. Make sure the server/device is accessible from within your internal network first
2. Verify you are using the public WAN IP address of the Deco to access the server • if your WAN IP is not a public one, port forwarding will not work
3. Check the firewall settings on your server/device to confirm it allows traffic from the external Internet

If you've tried these steps and the issue persist please let us know. 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#2
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Re:Port forwarding with deco XE75 pro
13 hours ago

  @HelpFixDecoApp 

 

thanks for the automated response , 

 

i have updated the firmware as suggested , this has not resolved the issue ,

 

i have gone through and tried opening a port again  following the instructions , but its still closed.

 

the operation mode if wiifii router

the ip address is reserved  for the device

 

 

the  device is accessible  in the local network

 

deco is using a public ip

 

firewall have been turned off

 

still cant figure out where the block is happening

 

 

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Re:Port forwarding with deco XE75 pro
13 hours ago - last edited 13 hours ago

  @Memnus 

 

We shall see if we can get to the bottom of it if not I will have you send your logs in and have them reviewed by one of the senior engineers. What example from below best describes your network topology? 

 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#4
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