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Error code: 84601: The Old Password must be in ASCII character format

Error code: 84601: The Old Password must be in ASCII character format

Error code: 84601: The Old Password must be in ASCII character format
Error code: 84601: The Old Password must be in ASCII character format
Yesterday - last edited 23 hours ago
Model: EX230v  
Hardware Version: V1
Firmware Version: 0.16

Hello,

 

I changed my admin password to make it more secure by adding some special characters like £

 

but when I wanted to change it again, I got the following error message:

 

Error code 84601: The old password must be in ASCII character format

 

Why did it let me change my password into something it now won't accept?

 

Is there any solution to this problem that does not involve me having to factory reset the router?

 

Thanks

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Re:Error code: 84601: The Old Password must be in ASCII character format-Solution
Yesterday - last edited 23 hours ago

  @GB2026 

 

Hi,

 

Have you already tried via both available user interfaces?

 

Like, if it's the web UI that doesn't allow you to enter a £, then try instead via the Aginet app or, vice versa, if it's the Aginet app that doesn't allow you to enter a £, then try the web UI instead.

https://www.tp-link.com/en/support/faq/4953/

 

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Re:Error code: 84601: The Old Password must be in ASCII character format-Solution
Yesterday - last edited 23 hours ago

  @GB2026 

 

Hi,

 

Have you already tried via both available user interfaces?

 

Like, if it's the web UI that doesn't allow you to enter a £, then try instead via the Aginet app or, vice versa, if it's the Aginet app that doesn't allow you to enter a £, then try the web UI instead.

https://www.tp-link.com/en/support/faq/4953/

 

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Re:Error code: 84601: The Old Password must be in ASCII character format
23 hours ago

  @woozle 

 

Hello Woozle, thank you for your reply.

 

I first tried with the web UI which didn't like the £

 

But the Aginet app did work! It has let me change the password again. I decided not to use the £ in my new password.

 

Thank you for your help!

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