PA4020 and 4010 Connection problem, drops

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PA4020 and 4010 Connection problem, drops

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
PA4020 and 4010 Connection problem, drops
PA4020 and 4010 Connection problem, drops
2017-02-23 03:04:02
Model :

Hardware Version :

Firmware Version :

ISP :

Hello,

i am using one PA4010 with my router and 2xPA4020, one with my TV and one with my PC in different rooms. I bought the 4020 kit cause i am thinking of buying a ps4 in future. My problem is that now and then i am losing connection. On both adapters.. Netflix on TV can be torture sometimes, playing games on PC online is not possible. I am sure that the adapters may cause the probs cause i can use wifi as usual in these specific 1-2 minutes of the disconnection. At first i thought that my Internet provider is the reason i have the disconns and i was sure that the adapters are stable, but i moved couple of months now and its the same.

I bought the adapters 2015 and 2016. I dont know if this is a known issue and if there is a firmware or update for.

Do you have any solution or hint for me?

Thank you in advance,

aramatan
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#1
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7 Reply
Re:PA4020 and 4010 Connection problem, drops
2017-02-24 22:16:59
Hello? Are you going to answer?
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#2
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Re:PA4020 and 4010 Connection problem, drops
2017-03-01 02:18:34
same issues here!! network drops sometimes, at first I thought was a problem with the router, then changed the router
and I still have this issue (in my case a kit of TP-PA4010 (UK) v1.2, on TP Link's site there is NO utility/firmware for this model.
I would like a reply from TP-Link about this.
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#3
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Re:PA4020 and 4010 Connection problem, drops
2017-03-15 10:44:31
Is there any support from tp-link? Did they answer??
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#4
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Re:PA4020 and 4010 Connection problem, drops
2017-03-15 22:58:46
I had some email exchange with TPlink support, I have the impression they started to ask the same questions all over again,
I don't think they are really interested about this issue.
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#5
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Re:PA4020 and 4010 Connection problem, drops
2017-03-16 14:14:39
LoL..i emailed them too but got no answer yet.this is a very shitty tech support forum.. i didnt find one answer from tplink in none thread.. not only related to our problem but at all threads.. i know that forums are supposed to minimalize the need of a supportteam cause there are massprob solusion and consumers helping each other out but this here is outraging... i m thinking of getting rid of this shitpowerlines and stop buying tplink stuff...
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#6
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Re:PA4020 and 4010 Connection problem, drops
2017-03-23 22:31:06
I dont know if this is a known issue and if there is a firmware or update for.

Do you have any solution or hint for me
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#7
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Re:PA4020 and 4010 Connection problem, drops
2017-04-16 09:17:29
forum dont look so good when nobody answers, ive just bought the TL-PA4010 kits dont have that problem, working great. Get the "tpPLC" utility, use it to see what speeds your getting, and also use it to set the load (Qos) can select games, movies etc
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#8
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