PLC Utiliy recognizes TP-PA8030P as an unknown device

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PLC Utiliy recognizes TP-PA8030P as an unknown device

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PLC Utiliy recognizes TP-PA8030P as an unknown device
PLC Utiliy recognizes TP-PA8030P as an unknown device
2017-04-19 01:09:35
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Hi,

I have a TL-PA8030P KIT connected and running with an AVM FritzBox 7490. Everything runs smooth, there is only one problem. I am not able to update the kit. The PLC Utiliy recognizes the powerline adapters but only as unknown devices. The only option I can choose is to rename them.
Any idea what to do?
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#1
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8 Reply
Re:PLC Utiliy recognizes TP-PA8030P as an unknown device
2017-04-19 16:55:19
Same here. I've used the old PLC utility that came on CD with the adapter. That worked - and the downloadable tpPLC utility still doesn't to this day.
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#2
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Re:PLC Utiliy recognizes TP-PA8030P as an unknown device
2017-10-03 18:44:17
Would you upload the old version? Seems I dont have the CD anymore.
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#3
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Re:PLC Utiliy recognizes TP-PA8030P as an unknown device
2017-10-06 01:44:40
Try a hard reset?

Or If there is newer firmware then use the recovery utility I posted elsewhere on here and update it.
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#4
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Re:PLC Utiliy recognizes TP-PA8030P as an unknown device
2017-10-06 15:18:23
The problem is with how tpPLC guesses which adapters are TP-Link product and which aren't. Unlike ALL the other vendors, TP-Link PLCs do not have the "vendor" and "product" fields filled correctly - this is a firmware problem. Instead, the "unit name" field is filled with a string that reads "tp_ver_...". tpPLC utility looks for that string.

Now if you rename your PLC adapter units with a generic PLC management tool, TP-Link adapters become unrecognizable, only a factory reset ever brings them back.

To get this right, TP-Link would have to configure their firmware correctly. Note this is true across all series that use Qualcomm chips - AV200, AV500, AV1200.
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#5
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Re:PLC Utiliy recognizes TP-PA8030P as an unknown device
2017-10-07 00:37:37
OK, so a hard / factory reset as above then. To do that, repower the Powerline adaptor and hold down the sync button for about 15 seconds...
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#6
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In my case my FritzBox could reset the powerlan adapter
2018-02-23 05:29:57
I got the same problem as you described, my TP-Link PowerLan Adapter was shown as unknown device in tie PLC-Tool.
But I remembered that I found the PowerLan Adapter in my FritzBox home network. I looked in my Fritzbox home network overview, found the PowerLan Adapter and in the detail page, there was a reset button. After I reseted the PowerLan Adapter, the PLC-Tool found the Adapter as a tp-link device. Now, it works.
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#7
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Re:PLC Utiliy recognizes TP-PA8030P as an unknown device
2018-02-23 19:40:37
... and once you name the TP-Link adapter using the Fritz!Box user interface, it'll be "unknown" to TP-Link software again. See above for why.
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#8
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Re:PLC Utiliy recognizes TP-PA8030P as an unknown device
2018-02-25 20:16:09
No, I only reset the powerline adapter via Fritzbox menu. After the reset, the adapter was correctly shown in the PLC-Tool.
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#9
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