Rebooting
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Rebooting
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2018-02-15 22:55:31
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Rebooting
2018-02-15 22:55:31
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Hi guys,
I have a TD-W8960N V7 (firmware 1.1.0 Build 171106 Rel.72267)
It keeps rebooting at least once a day.
It is configured almost as default but with a wifi schedule (which I have disabled but the router still reboots).
I do not have a SysLog server so can never see the logs as they are memory only and reset when the device restarts.
I have a couple of android phones, a couple of Amazon Kindle Fire, a couple of Amazon Echo, a couple of laptops, a desktop (wired) and a Sony BluRay player (wired) attached intermittently.
It has just happened however with only a phone, laptop and two Amazon Echo on wifi.
It has been occuring for months and I have never got to the bottom of it. I thought the firmware upgrade might fix it but to no avail.
Does anyone have any ideas that can actually be investigated.
Cheers,
Simon
Hardware Version :
Firmware Version :
ISP :
Hi guys,
I have a TD-W8960N V7 (firmware 1.1.0 Build 171106 Rel.72267)
It keeps rebooting at least once a day.
It is configured almost as default but with a wifi schedule (which I have disabled but the router still reboots).
I do not have a SysLog server so can never see the logs as they are memory only and reset when the device restarts.
I have a couple of android phones, a couple of Amazon Kindle Fire, a couple of Amazon Echo, a couple of laptops, a desktop (wired) and a Sony BluRay player (wired) attached intermittently.
It has just happened however with only a phone, laptop and two Amazon Echo on wifi.
It has been occuring for months and I have never got to the bottom of it. I thought the firmware upgrade might fix it but to no avail.
Does anyone have any ideas that can actually be investigated.
Cheers,
Simon
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Re:Rebooting
2018-02-26 03:02:54
Hi,
I had exactly the same problem as you and it almost drived me mad. I have exactly the same router as you and firmware. After a lot of trial and error, I finally solved it. You need to make the TR-069 client completely disabled.
You find the setting under "Management".
Enter something random on "ACS Url", so it´s not empty.
Uncheck "Connection Request Authentication".
Change "WAN Interface used by TR-069 client" to LAN.
Click "Save/Apply"
Another good thing is to make sure IGMP is disabled on the WAN-interface. You probably only need it if you want to use the router with a IP-TV box.
Maybe some of the mentioned steps are unnecessary, but they doesn't do any harm. My router has been up for a week since I did these changes.
I wish someone could explain why the router is shipped with default settings that can cause all these problems. I searched all around the internet and never found anything. It's a bit sad that I had to figure this out all by my own.
I hope this can be of any help to anyone having the same problems!
Cheers,
Patrik
I had exactly the same problem as you and it almost drived me mad. I have exactly the same router as you and firmware. After a lot of trial and error, I finally solved it. You need to make the TR-069 client completely disabled.
You find the setting under "Management".
Enter something random on "ACS Url", so it´s not empty.
Uncheck "Connection Request Authentication".
Change "WAN Interface used by TR-069 client" to LAN.
Click "Save/Apply"
Another good thing is to make sure IGMP is disabled on the WAN-interface. You probably only need it if you want to use the router with a IP-TV box.
Maybe some of the mentioned steps are unnecessary, but they doesn't do any harm. My router has been up for a week since I did these changes.
I wish someone could explain why the router is shipped with default settings that can cause all these problems. I searched all around the internet and never found anything. It's a bit sad that I had to figure this out all by my own.
I hope this can be of any help to anyone having the same problems!
Cheers,
Patrik
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Registered: 2018-03-01
Same problem
2018-03-01 19:03:06
There was such a problem in my
Devyroom office, the firmware did not help. We did not have time to understand, so we just bought new routers. And these lie like pieces of iron. I would be grateful for the decision.
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Re:Rebooting
2018-03-03 19:21:43
Hi,
I found one more thing that may confirm my suspicions. In the latest firmware for hardware version 8 one of the bugfixes are:
" 1.Fixed a Bug in tr069 which will cause the router to reboot."
Well! I think we have the same problem with V7.Maybe there will be a new firmware for V7 sooner or later. In the mean time the workaround in my previous post should solve the problem.
My router have a uptime of 13 days now! :-)
Regards
Patrik
I found one more thing that may confirm my suspicions. In the latest firmware for hardware version 8 one of the bugfixes are:
" 1.Fixed a Bug in tr069 which will cause the router to reboot."
Well! I think we have the same problem with V7.Maybe there will be a new firmware for V7 sooner or later. In the mean time the workaround in my previous post should solve the problem.
My router have a uptime of 13 days now! :-)
Regards
Patrik
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Re:Rebooting
2018-03-04 18:34:45
Thanks Patrik,
Disabling TR-069 using your instructions is working. The router has been up for over 24 hours - which is a record for here :-)
I did not disable IGMP as I really wanted to understand the minimum change required to stabilise the system.
Thanks again,
Simon
Disabling TR-069 using your instructions is working. The router has been up for over 24 hours - which is a record for here :-)
I did not disable IGMP as I really wanted to understand the minimum change required to stabilise the system.
Thanks again,
Simon
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Re:Rebooting
2018-03-22 02:26:55
Hi Simon,
Is everything working okay? My router have had a uptime of 31 days.
Patrik
Is everything working okay? My router have had a uptime of 31 days.
Patrik
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Re:Rebooting
2018-03-23 02:36:00
Patrik,
My router has been up for over 19 days which means it hasn't rebooting since I made your suggested TR-069 change.
:-)
My router has been up for over 19 days which means it hasn't rebooting since I made your suggested TR-069 change.
:-)
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Re:Rebooting
2018-03-24 20:58:05
Simon,
That was good to hear and that I could help someone. Good luck! This router is now the most stable router I ever owned and the speeds is better than with my previous Netgear.
That was good to hear and that I could help someone. Good luck! This router is now the most stable router I ever owned and the speeds is better than with my previous Netgear.
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2018-02-15 22:55:31
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