Not work the M7350 when I travell to Germany

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Not work the M7350 when I travell to Germany

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Not work the M7350 when I travell to Germany
Not work the M7350 when I travell to Germany
2018-11-12 08:41:38

I'm working in Spain (Europe) and the devive is working very well. Last week I was in Germany (Munich) and the device cannot work.

The version of the firmware is V4.

The SIM card is working because I received SMS messages in the M7350 and I put the SIM card in a mobile phone and I can make and receive phone calls.

 

When I tried to choose to other ISP provider I could change but the data connection not works. I reset the devices several times, I disconnected and connect the data roaming several times, ...

 

Please could you help me?

 

I also download the last version (V5) with my computer and when I tried to load in the M7350 device but when the download in the device is 26% I received the message "Update failed. The update file may be damaged."

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