low speeds

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low speeds

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low speeds
low speeds
2019-02-21 09:54:26
Model: Archer C5400X  
Hardware Version: V1
Firmware Version: 1.1.0 Build 20180904 rel.41828

The router is slow on both lan and wireless, it only reaches 300 on wireless and lan but when I change routers (ac1200) on lan it reached 720mbps. My package is 800mbps, please help me

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#1
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13 Reply
Re:low speeds
2019-02-21 18:56:52
Your devices may be the limiting factor. Remember for WIFI, 2.4 ghz is slower than 5 ghz.
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#3
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Re:Re:low speeds
2019-02-21 23:32:27

Well unfortunately it was on 5g and even on lan its speed is slow 

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#4
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Re:low speeds
2019-02-22 02:03:29

speedtest webpage data ?

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#5
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Re:low speeds
2019-02-22 07:36:02

hi, did you check the wired/wireless link speed of your device, which will affect the actual speed. TP-link released an intruction to guide you to do that. 

https://www.tp-link.com/en/faq-2265.html 

Meanwhile, would you post a picture of the speed test from 2 different routers to do a comparison analysis? 

 

Or follow the instruction below to narrow down the issue. https://www.tp-link.com/en/faq-2170.html 

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#6
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Re:low speeds
2019-02-22 07:55:55

one more thing, you can change another ethernet cable with better quality to give it a shot

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#7
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Re:Re:low speeds
2019-02-22 09:29:27 - last edited 2019-02-22 09:44:51

AC5400x (lan) vs AC1200 (lan) 

300mbps vs 720mbps

wires are the same (D link cat 6)

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#8
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Re:Re:Re:low speeds
2019-02-22 20:27:40
Are you on the latest firmware? https://www.tp-link.com/us/download/Archer-C5400_V1.html#Firmware
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#9
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Re:low speeds
2019-02-25 11:29:20

yea its on the latest firmware but I heard there is a firmware that is currently on beta but that fixes the issue but its not released yet

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#10
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Re:low speeds
2019-03-08 09:47:00

TP-Link have a new firmware for Archer C5400X which haven't been released yet.

 

You can try to upgrade your router to it and check whether the problem can be solved.

 

Here is the download link: http://support.tp-link.com/f/165f0aeda2/

 

 

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#11
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Re:Re:low speeds
2019-03-16 11:00:25

here the error persists even after the beta update a penalty.

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#12
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