Slow download speeds

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Slow download speeds

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Slow download speeds
Slow download speeds
2020-09-27 01:19:55 - last edited 2020-09-27 05:35:39
Model: Archer C5400X  
Hardware Version: V1
Firmware Version: 1.1.2

I just hooked my router back up after moving. I'm now using xfinity and I am only able to get 91 down out of my 600 plan while hardwired into the router. But going right into my modem I am able to get 600+. I've tried using the beta firmware. Restarting both multiple times. Changed QoS. The only thing I haven't done is a full factory reset on my router. Any help is appreciated.

  0      
  0      
#1
Options
1 Accepted Solution
Re:Slow download speeds-Solution
2020-09-27 05:35:16 - last edited 2020-09-27 05:35:39

@Cheezzburgr 

 

Hi, which beta firmware have you tired on the C5400X?

 

Ensure the cable between the C5400X and your xfinity modem is good, try with another cat5e or cat6 cable if necessary.


Please log into its web interface, confirm if there is a status for the Internet Negotiation speed:
https://www.tp-link.com/support/faq/2472/
Note: We can get to the Advanced->Network->Internet->Internet Port Negotiation Speed, then change it from Auto-Negotiation speed to 1000Mbps Half Duplex to give it a try.

 

As for the QoS, try to manually set it to the bandwidth provided by xfinity and ensure it is on the Standard mode.

 

May it help.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
  0  
  0  
#2
Options
7 Reply
Re:Slow download speeds-Solution
2020-09-27 05:35:16 - last edited 2020-09-27 05:35:39

@Cheezzburgr 

 

Hi, which beta firmware have you tired on the C5400X?

 

Ensure the cable between the C5400X and your xfinity modem is good, try with another cat5e or cat6 cable if necessary.


Please log into its web interface, confirm if there is a status for the Internet Negotiation speed:
https://www.tp-link.com/support/faq/2472/
Note: We can get to the Advanced->Network->Internet->Internet Port Negotiation Speed, then change it from Auto-Negotiation speed to 1000Mbps Half Duplex to give it a try.

 

As for the QoS, try to manually set it to the bandwidth provided by xfinity and ensure it is on the Standard mode.

 

May it help.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
  0  
  0  
#2
Options
Re:Slow download speeds
2020-09-27 06:10:55 - last edited 2020-09-27 06:26:11

@Kevin_Z So my internet port is only 100Mbps Full Duplex. How would I change that? I dont see it under Advanced->Network->Internet->Internet Port Negotiation Speed. I only see IPv4 MAC Clone and WAN Aggregation. Ive used multiple cables.

  0  
  0  
#3
Options
Re:Slow download speeds
2020-09-28 06:57:08

@Cheezzburgr 

 

Hi, you may confirm if you can find the Internet Port Negotiation Speed Setting on System Tools-System Parameters, ensure it is on 1000Mbps Full Duplex.

 

BTW, ensure the cable between the C5400X and your computer is good, try with another cat5e or cat6 cable if necessary.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#4
Options
Re:Slow download speeds
2020-09-28 07:06:34

@Kevin_Z Ive tried CAT5e and 2 CAT6 cable and same thing. I found the setting and changed it to 1000Mbps but when I do it says the WAN is unplugged. Ive rebooted the router and modem after changing the settings and still says WAN is unplugged. If I change it back to 100Mbps it gets a connection again. Ive done a factory reset and tried to change it to 1000Mbps. Same thing.

  0  
  0  
#5
Options
Re:Slow download speeds
2020-09-28 07:22:43

@Cheezzburgr 

 

Hello, you haven't answered my previous question that which firmware are you running now, it seems you are on a beta firmware? Can I have the details version, which can be found on its web UI?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#6
Options
Re:Slow download speeds
2020-09-28 07:26:13

@Kevin_Z Ive tried 1.1.2 Build 20191223 rel.73956(5553) and ArcherC5400x-up-ver1-1-4-P1[20190629-rel24006]

  0  
  0  
#7
Options
Re:Slow download speeds
2020-09-28 09:34:15

@Cheezzburgr 

 

Hi, I have sent you a PM, please check and confirm, thanks.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#8
Options

Information

Helpful: 0

Views: 821

Replies: 7

Related Articles