Deco M5 AC 1300 - Deco not found after firmware update was interupted
Deco M5 AC 1300 - Deco not found after firmware update was interupted
Good day
I have the Deco WiFi Home system setup and all 3 Decos was working perfectly , until I did a firmware update on 20-Feb-2019. What happened was, the firmware update finished installing (this I done through my Smartphone's Deco app) , but once it reached the "rebooting all decos" count down timer stage , my phone lost connectivity with the Deco's Wifi network ..... this is because I walked around in the house and hit a dark spot.
Since that happened , I were able to connect to the Dewco network , but with no internet connectivity.
I then decided to re-setup the whole network. I did a hard reset on all three Decos. Then when I tried setting up the initial deco which was the "Main" deco , it didnt work.
I took one of the other secondary Deco's and used one of them as the main Deco , which worked perfectly. Then I connected the other secondary Deco and it worked.
But the 1 Deco (The one which was initially the "Main" Deco) .... Im having issues with that one.
When its ready for setup (flashing blue) , the Deco app on my Smartphone cannot detect the Deco. Ive tried reseting the Deco multiple times. Im also in close proximity (1 meter) from the Main Deco.
I would like to know how can I fix that Deco? Im not sure if the firmware installation is messed up .... perhaps if theres a app that I can use to connect that Deco directly to my laptop and reinstall the firmware manually ...
Please help
Regards
Dirk
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Hi,
What is the current network topology? How do you connect these devices to each other?
What kind of troubleshooting you have done?
With unplugged the cable between the Deco and modem, pleae reboot them and reconnect the modem to the main Deco, after that, please check whether it works. Or you can hard reset them and reconfigure.
Besides, please connect the computer to the modem directly and check the IP address and default gateway; please show us a picture of it.
https://www.tp-link.com/en/support/faq/838/
Thanks in advance, and have a nice day.
Kostin_d wrote
After upgrading to 1.2.8 I get red led on all my units and no internet.
everything I tried resulted with the same state.
when trying to update to 1.2.5 with the software it doesn’t work.
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