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TP Link Archer C3200 dropping internet connection (DNS problem)

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TP Link Archer C3200 dropping internet connection (DNS problem)

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TP Link Archer C3200 dropping internet connection (DNS problem)
TP Link Archer C3200 dropping internet connection (DNS problem)
2019-03-18 02:35:54
Model: Archer C3200  
Hardware Version: V1
Firmware Version: 0.9.1.0.1 v004b.0

Lately, my internet connection has been dropping internet connection at random intervals (could be 30 min to 4 hours between drops) and when I check the router when the connection is lost, it always asks to configure DNS manually. I've tried switching to the google DNS and openDNS and the problem still persists.  

 

After a while (~5-10 minutes) the connection comes back and the configure DNS manually message is gone  

 

Prior to last week the internet connection had been solid with no problems for a span of about 6 months 

 

Note:

I have a DSL connection 

 

any help would be appreciated, thanks

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#1
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16 Reply
Re:TP Link Archer C3200 dropping internet connection (DNS problem)
2019-03-18 02:40:47
quick note if its important, im in Canada
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#2
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Re:TP Link Archer C3200 dropping internet connection (DNS problem)
2019-03-18 08:24:20

Hello,

 

May I know who is your ISP? And what is the bandwidth you paid? Including download bandwidth and upload bandwidth.

 

Meanwhile, could you please export a picture of the status page when the connection drops out?

 

Besides, what is the current hardware and firmware version?

 

Thanks in advance. Nice day. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#3
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Re:Re:TP Link Archer C3200 dropping internet connection (DNS problem)
2019-03-20 05:01:00

Hey, thanks for the help.

 

Im with teksavvy paying for 25 download /10 upload 

 

The Firmware version is 0.9.1 0.1 V004b.0 

The Hardware version is Archer C3200 V1 00000000

 

I dont have the status page, as it has been stable for the past day 

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#4
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Re:Re:TP Link Archer C3200 dropping internet connection (DNS problem)
2019-03-20 23:39:55

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Re:Re:Re:TP Link Archer C3200 dropping internet connection (DNS problem)
2019-03-21 07:30:48

Hey,

 

our engineer has reached out to you via email, if you are willing to do further troubleshooting with them, please notice your inbox. 

 

Good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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Re:Re:Re:TP Link Archer C3200 dropping internet connection (DNS problem)
2020-05-25 19:33:58 - last edited 2020-05-25 19:34:25

@Kevin_Z 

hello. I have exactly the same problem. Is any solu for this case?

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#7
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Re:TP Link Archer C3200 dropping internet connection (DNS problem)
2020-06-04 18:15:25

@TofuBlock Same issue, tried google, and my provider's DNS addresses...keeps dropping! (videotron). Modem still works when I connect directly to it, so router is the issue...please have someone contact me?

 

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#8
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Re:Re:Re:TP Link Archer C3200 dropping internet connection (DNS problem)
2020-06-04 18:15:47

@Kevin_Z Same issue, tried google, and my provider's DNS addresses...keeps dropping! (videotron). Modem still works when I connect directly to it, so router is the issue...please have someone contact me?

Kevin_Z wrote

Hey,

 

our engineer has reached out to you via email, if you are willing to do further troubleshooting with them, please notice your inbox. 

 

Good day. 

 

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#9
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Re:Re:Re:TP Link Archer C3200 dropping internet connection (DNS problem)
2020-06-05 03:42:46

@Matluck 

 

I'm.having the same issue

It was good for a while but have been noticing it more often

I have internet 600

Its on the tv right infromt of me

Hard wired to the basement service provider modem

 

 

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#10
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Re:TP Link Archer C3200 dropping internet connection (DNS problem)
2020-06-08 15:30:39

@TofuBlock yeah, when I hardwire in the modem, I still am connected, so really this TP-Link is the issue, sad, why a 200$ machine is barely usable within months and @TP_LINK doesn't answer.

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#11
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