Iphone in quarantine

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Iphone in quarantine

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Iphone in quarantine
Iphone in quarantine
2019-04-01 12:37:26 - last edited 2019-04-01 13:40:58
Model: Deco M9 Plus  
Hardware Version:
Firmware Version: 1.2.4

Hi,

Just installed the Deco M9 Plus system.
Works like a charm!! Good wifi speed all through the house.
I turned on the Anti Virus and now I repeatedly receive messages that my iPhone, Apple TV, and some other devces are put in quarantine.
Why is that?
The message says that an internal port (ip number of Default Gateway) is blocked and that the iPhone is put in quarantine.
I never had any of this messages before.
Before I used my ISP router. Now I put that one in Bridge mode so the Deco acts as my router.

 

Hope you can help.

 

Kind regards,

Arjan

 

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Re:Iphone in quarantine
2019-04-03 09:59:41

Hello,

 

Sometimes you may find in your Messages that your device is being quarantined, this situation may occur when your device is sending sensitive information or security threats out of your network.

 

To find out the reason why the device is quarantined, please click the “>” button on the Message.

 

The Quarantine will only prevent infected devices from sending sensitive information or security threats to clients. But secure packets will still be sent out. In other words, it does not affect the normal use of the device itself. 

 

Sometimes when you see the device quarantined, you may not want it to be quarantined. Then you can turn off the option Infected Device Quarantine in Antivirus.

 

Besides, you can read https://www.tp-link.com/en/support/faq/1476/

 

Good day. 

 

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