Creepy problem with USB ports
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Hi,
I have a creepy problem with my USB port on the Archer VR2800 problem. Can someone help me please.
I have two external hard drive 500GB and 4TB. When I plugin the 500 Gb drive to the USB port it gets recognised and I can use it as a network drive.
As soon as I plug in my 4TB Drive the problem starts after the drive is detected.
- the Internet stops working
- I cannot login to the router.
Totally blocked. I then have to remove the drive and restart the router to get it normal.
The same happens with both the USB ports. My 4TB Drive as high resolution 4k movies on it.
Can someone help me with this as I don't know what is going on. Thanks.
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Hi,
What is the model number of the 4TB HDD? And what is the format?
Meanwhile, it is suggested to disable media server to give it a shot.
Any updates, please let us know.
Good day.
mphil wrote
Hi,
I have a creepy problem with my USB port on the Archer VR2800 problem. Can someone help me please.
I have two external hard drive 500GB and 4TB. When I plugin the 500 Gb drive to the USB port it gets recognised and I can use it as a network drive.
As soon as I plug in my 4TB Drive the problem starts after the drive is detected.
- the Internet stops working
- I cannot login to the router.
Totally blocked. I then have to remove the drive and restart the router to get it normal.
The same happens with both the USB ports. My 4TB Drive as high resolution 4k movies on it.
Can someone help me with this as I don't know what is going on. Thanks.
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Thanks. Do you know what file systems are supported by to link? I do not use Apple mac.
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Hi,
What is the model number of the 4TB HDD? And what is the format?
Meanwhile, it is suggested to disable media server to give it a shot.
Any updates, please let us know.
Good day.
mphil wrote
Hi,
I have a creepy problem with my USB port on the Archer VR2800 problem. Can someone help me please.
I have two external hard drive 500GB and 4TB. When I plugin the 500 Gb drive to the USB port it gets recognised and I can use it as a network drive.
As soon as I plug in my 4TB Drive the problem starts after the drive is detected.
- the Internet stops working
- I cannot login to the router.
Totally blocked. I then have to remove the drive and restart the router to get it normal.
The same happens with both the USB ports. My 4TB Drive as high resolution 4k movies on it.
Can someone help me with this as I don't know what is going on. Thanks.
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Hi，
Glad to hear that it works fine. Congrats. ^_^
If need any further help, do not hesitate to contact us.
Good day.
mphil wrote
Thanks Kevin. Disabled the media server and it works fine. No issues at all. Thanks again for the help.
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