TPL app will not find extender on app scan

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TPL app will not find extender on app scan

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TPL app will not find extender on app scan
TPL app will not find extender on app scan
2019-05-21 14:10:08
Model: TL-WA855RE  
Hardware Version: V3
Firmware Version: 1.0.0 build 20180314 Rel. 85916 (6585)

The app is setup correctly. but it won't connect wirelessly to the device using all the instructions that come with the device.

All the scans are futile.

 

A little help please

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Re:TPL app will not find extender on app scan
2019-05-22 01:55:37

Hi,

 

What is the current light status of the 855RE?

 

If it cannot detect the available wireless networks, first, move the extender into 3 meters away from the router, and please click rescan for few times and check whether it works; if still the same, please login to the web interface of the main router to change the wireless settings, especially the wireless channel, you can change it to channel 1, 6 or 11.

 

Besides, you need use the home wifi password configure it. Below is the instruction:

https://www.tp-link.com/support/download/tl-wa855re/#video

https://www.tp-link.com/support/faq/930/

 

May it help and have a nice day. 

 

 

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