Internet low speed
Hi,
I got Archer C50 AC1200. My ISP download speed is 250Mb/s, but via Archer C50 it's only 60Mb/s... Shouldn't it be like 100Mb/s?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi,
The Archer C50 has the 100Mbps ethernet ports, so the speed won't be higher than 100Mbps.
Back to your case, we can do further troubleshooting。
1. What is the speed you can get with computer connected to the C50 by wired cable?
2. What about the wireless connection? Please check the wireless link speed as well.
https://www.tp-link.com/support/faq/2265/
3. What is the current hardware and firmware version?
Good day.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi,
With your computer connected to the C50, what is the wireless/wired link speed of it? The instruction to check is as below:
https://www.tp-link.com/support/faq/2265/
Meanwhile, what is the firmware version?
Good day.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hello, what is the model number of your device?
ACxxx is not the actual speed it can get, instead, it is the wireless link speed of the 2.4GHz and 5GHz. Please verify the standard of the LAN ports, whether it can handle up to 1000Mbps or 100Mbps.
Good day.
- Copy Link
- Report Inappropriate Content
My model number is Archer C20 AC750
How to verify the standard of LAN ports?
When i connect directly to my laptop, i get 200Mbps.
But when it's connected thought router i get around 60to 80 Mbps.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
I just looked up the specs and both the C50 and C20 have LAN and WAN sppeds of 100 max. So for a wired connection that is the max speed you can get. Your wireless speed between your device and the router may be higher but the max speed you will get through the router is 100 since that is the max speed beween the modem and router. That is something that is not made real clear by the router companies.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 2352
Replies: 9
Voters 0
No one has voted for it yet.