Smart lights

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Smart lights

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Smart lights
Smart lights
2019-08-18 20:43:41 - last edited 2019-08-19 16:12:00
Model: Deco M9 Plus  
Hardware Version:
Firmware Version:

Are there any light bulbs not requiring a separate hub that I can connect straight to Deco and which at the same time supports Apple Homekit?

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#1
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5 Reply
Re:Smart lights
2019-08-20 00:45:59

@manfredo 

 

Click here to get the compatibility list of Deco M9 plus. 

 

The TP-link smart bulb can connect to the Deco M9 plus without a separate hub, unlike philipes hue. while they do not support Apple hoekit.

 

You can verify whether there is a product included in the compatibility list supports. 

 

Good day. 

 

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#2
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Re:Re:Smart lights
2019-08-20 08:23:59

I've already checked all the bulbs in that list – none of them has native HomeKit support. This is annoying to say the least. I bought my Deco M9 Plus routers with the promise from tp-link to introduce HomeKit support in the near future. Now that tp-link broke their promise my plan for a smart home is ruined.

According to tp-links US support I'm not allowed to return the equipment and have my money back, but according to my lawyer tp-link has to by European consumer laws, since I bought the products on premises that tp-link later on one-handedly changed.

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#3
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Re:Re:Re:Smart lights
2019-08-21 03:36:15

@manfredo 

 

Are you based in US cause you mentioned European consumer laws. 

 

If not, you can contact the local tech support or the retailer with the serial number and proof of purchase to verify whether you can return it.

https://www.tp-link.com/support/contact-technical-support/#E-mail-Support  

 

Best regards. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:Re:Re:Re:Smart lights
2019-08-21 07:39:29

I currently reside in an EU country where I don't speak the native language. Not an everyday issue since most people speak English, but tp-link support doesn't which is why they directed me to the US support. But I'll write a letter to them, requesting a refund on the routers, and have someone translate it for me.

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#5
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Re:Re:Re:Re:Re:Smart lights
2019-08-21 09:37:13

@manfredo 

 

Thanks for your reply.

 

May I know when and where did you buy the Deco M9 plus? 

 

For your information, we do not provide international warranty; 

 

And you can contact the retailer to verify their return/warranty policy in the meantime.

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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