Home Network Community > All Threads > Deco M9 problems with osram smart + lamps zigbee
< All Threads

Deco M9 problems with osram smart + lamps zigbee

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco M9 problems with osram smart + lamps zigbee

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M9 problems with osram smart + lamps zigbee
Deco M9 problems with osram smart + lamps zigbee
2019-08-21 10:31:05 - last edited 2019-08-21 16:44:19
Model: Deco M9 Plus  
Hardware Version:
Firmware Version: 1.2.8

Good morning to all, sorry for my bad english, i have a problem with osram smart + lamps with zigbee integrated wifi, the lamps are along the perimeter of the House and are menaged by 3 m9 plus and its application, the problem is that the lamps turned  on randomly without giving any command, do you know how to help me? Thanks for all good day

  0      
 
  0      
 
#1
Options
1 Reply
Re:Deco M9 problems with osram smart + lamps zigbee
2019-08-22 05:55:16

@LeoS 

 

Hi, what is the model number of the Osram smart bulb? Is it included on the compatibility list of the Deco M9 plus? 

https://www.tp-link.com/Deco-M9-Plus/compatibility/

 

And what is the current network topology/diagram? How do you connect these devices together? 

 

Meanwhile, have you ever tried to hard reset the smart bulb to reconfigure it to give it a go?

 

You can contact the tech support of Osram to get some help as well. 

 

Best regards. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 1207

Replies: 1

Related Articles
Deco M9 doesn't recognize lamps as lamps, firmware feature to modify it
1331 0
Deco M9 ZigBee with Innr SP222 Smart Plug
915 0
Zigbee Compatibility of Deco M9 plus
14811 1
Disable Zigbee on Deco M9 Plus
1306 1
Disable Zigbee on deco M9 plus
538 0
How to disable zigbee on m9
1295 1
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.