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Deco M9 Plus internet connection

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Deco M9 Plus internet connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Smithers

2019-09-05 13:03:10 - last edited 2019-09-05 16:24:06

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Deco M9 Plus internet connection

2019-09-05 13:03:10 - last edited 2019-09-05 16:24:06

Model: Deco M9 Plus

Hardware Version: V1

Firmware Version: 1.2.8

Hi,

Recently purchased a three-unit set of the M9 plus.

All is working well apart from pne issue. In router mode, the 'main deco' unit will not connect to the internet. The only fix I have found is to set up similar to 'AP' mode and place a router between the modem and the main deco unit. Then the system will work with no problems. I have swapped the unit to check for any unit issues, no change to the problem.

I realise I may not have explained myself very clearly, however all help will be appreaciated.

Thanks

1 Reply

Kevin_Z

2019-09-06 01:24:10 - last edited 2019-09-06 01:25:04

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Re:Deco M9 Plus internet connection

2019-09-06 01:24:10 - last edited 2019-09-06 01:25:04

@Smithers

How did you setup the old router? Do you have the username and password given by ISP? And is there any other settings need to be enabled to get internet? Like VLAN ID?

With Deco M9 plus connected to the modem directly, please follow the instruction below to set it up;

https://www.tp-link.com/support/download/deco-m9-plus/#video

After configuration, please check the led status of the main Deco.

Besides, you can connect the computer to the modem directly and configure it with the same username and password to verify whether you can get internet.

https://www.tp-link.com/support/faq/921/

Further more, please ensure that there is no mac filering / mac binding enabled on the modem/ISP's end.

May it help and have a nice day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

Smithers

2019-09-05 13:03:10 - last edited 2019-09-05 16:24:06

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Registered: 2019-09-05

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Deco M9 Plus internet connection

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