Archer VR400 can't ping router from outside network?

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Archer VR400 can't ping router from outside network?

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Archer VR400 can't ping router from outside network?
Archer VR400 can't ping router from outside network?
2019-09-13 07:05:01 - last edited 2019-09-16 08:43:19
Model: Archer VR400  
Hardware Version: V2
Firmware Version: 0.2.0 0.9.1 v0070.0

trying to host a web service through my VR400, port redirection works fine but i cannot ping the router from the external network?

i looked extensively through the routers interface, i couldn't find an option to allow icmp messages from the external internet. I am able to ping the router from the internal network and it responds.

Any help is greatly appreciated.

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#1
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Re:Archer VR400 can't ping router from outside network?
2019-09-16 08:58:09

@cantping 

 

How did you ping it from external network? You can show us a screenshot of the ping result. 

 

And may I know why do you want to ping it from the external network? 

 

FYI, you can find ICMP-Flood Attack Filtering under Advanced > Security > Firewall & DoS Protection page.

 

Good day. 

 

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#2
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Re:Archer VR400 can't ping router from outside network?
2019-10-29 07:03:07

@Kevin_Z 

 

Hi Kevin,

Just using the standard ping command on Linux. Here is the ping image for both the URL and the associated IP: https://imgur.com/a/UVNIQNk

I have a web service there that people need to be able to ping for testing purposes.

"FYI, you can find ICMP-Flood Attack Filtering under Advanced > Security > Firewall & DoS Protection page."

Does this allow pinging? I guess i will test it now. Thank you for your input.

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#3
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Re:Archer VR400 can't ping router from outside network?
2019-10-29 07:12:05

The ICMP Flood Filtering setting does not allow the device to be pinged, this issue is till unresolved.

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#4
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Re:Archer VR400 can't ping router from outside network?
2019-11-01 07:08:39

@cantping 

 

Theoretically, the ICMP Flood filtering settings won't affect the ping service. 

 

You can disable DOS protection to rule out it. Meanwhile, did you ping the WAN IP of the VR400 or the LAN IP + port number of the web server? 

 

Please show us a screenshot of the ping results. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#5
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Re:Archer VR400 can't ping router from outside network?
2020-06-26 18:54:24

For anyone else with the same problem, I found the setting hidden under advanced > system tools > administration > ICMP ping.

 

Not the fi

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