Unable to connect to Unifi

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Unable to connect to Unifi

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Unable to connect to Unifi
Unable to connect to Unifi
2019-09-15 09:19:01
Model: Deco M5  
Hardware Version:
Firmware Version:

I have followed all the in instruction accordingly. (including turning on VLAN to choose Malaysia Unifi). the light on the deco remains Red. 

 

this are the steps I did. 

 

1. turn off unifi modem

2. connect Lan port 2 of unifi modem to deco port (either one) 

3. power on unifi modem

4. power on deco

5. all ok and I enter my own wifi network name (different from what already configured earlier by unifi technician). 

6. when asked to setup network for deco, I used a new name and password. 

7. when it try to connect to the new wifi network, the deco light remains Red. 

  0      
  0      
#1
Options
4 Reply
Re:Unable to connect to Unifi
2019-09-15 11:28:43

@leng 

 

TM Unifi on modem is LAN port 1, LAN port 2 is for Maxis, don't forget to select ISP "TM Unifi"

  0  
  0  
#2
Options
Re:Unable to connect to Unifi
2019-09-16 01:16:39

@leng 

 

Hi first, please power on the unify modem after the Deco has booted up. 

 

Then try to reconfigure it by enteringr the username and password given by ISP and enable VLAN.

 

Meanwhile, you can swap the locations of the Decos to give it a shot.

 

Still the same, please check is there any error message on the Deco APP.

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#3
Options
Re:Unable to connect to Unifi
2020-05-03 10:39:51

@leng 

 

I have the same problem. 

 

Kindly let me know how did you solve this issue. 

 

Thanks 

  0  
  0  
#4
Options
Re:Unable to connect to Unifi
2020-06-27 09:05:38
admin
  0  
  0  
#5
Options

Information

Helpful: 0

Views: 2605

Replies: 4

Related Articles